Summary
Overview
Work History
Education
Skills
Led a team to raise over $25,000 in fundraising for The Huntsman Foundation
Timeline
Generic

Jordan jeszke

rio rancho

Summary

Dedicated customer service professional known for conflict resolution and relationship building. Proven ability to enhance student support programs and improve service delivery through effective communication and active listening.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Stanley Steemer
Bernalillo, NM
05.2018 - Current
  • Delivered exceptional customer service, resolving inquiries and complaints efficiently.
  • Managed order processing and scheduling to ensure timely service delivery.
  • Trained new team members on company policies and customer service protocols.
  • Collaborated with sales team to enhance customer satisfaction and retention efforts.
  • Implemented feedback loops to improve service quality based on customer experiences.

Assistant Director of Student Services

ASNMSU
Las Cruces, NM
08.2022 - 05.2023
  • Developed and implemented student support programs to enhance academic success.
  • Coordinated outreach initiatives to engage diverse student populations effectively.
  • Streamlined communication processes between departments to improve service delivery.
  • Analyzed student feedback data to inform policy changes and program improvements.
  • Fostered partnerships with campus organizations to enhance resource availability for students.

Safe Staff Member

Rio Rancho Public Schools
Rio Rancho, NM
08.2016 - 05.2019
  • Supervised daily activities for children, ensuring a safe and engaging environment.
  • Fostered positive relationships with children, promoting social skills and teamwork.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Managed behavior issues using conflict resolution techniques to maintain harmony.
  • Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.

Education

BBA - Business Management

New Mexico State University
Las Cruces, NM
05-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution

Led a team to raise over $25,000 in fundraising for The Huntsman Foundation

I was the Philanthropy chairman of my fraternity at NMSU, I put on events and fundraisers to raise money for cancer research fot The Huntsman Foundation. We Raised over $25,000 over the school year, most in school history at the time.

Timeline

Assistant Director of Student Services

ASNMSU
08.2022 - 05.2023

Customer Service Representative

Stanley Steemer
05.2018 - Current

Safe Staff Member

Rio Rancho Public Schools
08.2016 - 05.2019

BBA - Business Management

New Mexico State University