Jordan Johnson
New Braunfels,TX
Summary
Proven team player with a strong work ethic, excelled at Chick-fil-A by enhancing customer satisfaction and maintaining high service standards, even under pressure. Skilled in customer service and cleaning, significantly contributed to a welcoming environment and seamless team integration. Demonstrated exceptional ability to handle peak hours with grace, ensuring positive dining experiences.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
03.2023 - 02.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Education
No Degree -
Classical Conversations
New Braunfels, TX05.2026
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Order Taking
- Greeting guests
- Customer Service
- Cleaning and sanitation
Timeline
Front of House Employee
Chick-fil-A
03.2023 - 02.2024
No Degree -
Classical Conversations