Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
AdministrativeAssistant

JORDAN JOHNSON

Laramie,WY

Summary

Dynamic administrative professional with proven expertise in customer service and data entry at American Collection Systems. Adept at maintaining confidentiality and fostering strong client relationships while ensuring efficient office operations. Recognized for exceptional multitasking abilities and a commitment to excellence in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE ASSISTANT

AMERICAN COLLECTION SYSTEMS
02.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Resident Assistant

Laramie County Community College
08.2024 - 04.2025
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

WAITRESS

BRANDIN IRON
05.2023 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Summer job

WAITRESS

PERKINS
02.2020 - 05.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Associate of Applied Science - RADIOGRAPHY

LARAMIE COUNTY COMMUNITY COLLEGE
Cheyenne, WY
05-2025

High School Diploma -

LARAMIE HIGH SCHOOL
LARAMIE
05-2022

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Computer proficiency
  • Filing
  • Clerical support

Affiliations

  • NATIONAL HONORS SOCIETY
  • RADIOGRAPHY CLUB
  • CLASS REPRESENTATIVE

Certification

CERTIFIED IN CPR AND LIFE SUPPORT

Timeline

Resident Assistant

Laramie County Community College
08.2024 - 04.2025

WAITRESS

BRANDIN IRON
05.2023 - 08.2023

WAITRESS

PERKINS
02.2020 - 05.2022

ADMINISTRATIVE ASSISTANT

AMERICAN COLLECTION SYSTEMS
02.2019 - Current

Associate of Applied Science - RADIOGRAPHY

LARAMIE COUNTY COMMUNITY COLLEGE

High School Diploma -

LARAMIE HIGH SCHOOL

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