Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Jones

Olive Branch,MS

Summary

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

1
1
year of professional experience

Work History

Store Associate

Ross Dress For Less
Olive Branch, MS
09.2022 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.

Warehouse Associate

Nike Warehouse
Olive Branch , MS
01.2022 - 09.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Food Champion

Zaxby's
Olive Branch, MS
06.2021 - 01.2022
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

Education

High School -

Gateway Christian School
Olive Branch, MS
07.2021

Skills

  • Building Customer Loyalty
  • Store Policies and Procedures
  • Energy and Physical Stamina
  • Computer Proficiency and Microsoft Office
  • Merchandise Receiving and Handling
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Available Nights, Weekends and Holidays
  • Thorough Knowledge of Product
  • Flower Arranging
  • Corrective Actions
  • Critical Thinking
  • POS System Operations
  • Positive Customer Engagement
  • Telephone Reception
  • Organizational Policies

Timeline

Store Associate

Ross Dress For Less
09.2022 - Current

Warehouse Associate

Nike Warehouse
01.2022 - 09.2022

Food Champion

Zaxby's
06.2021 - 01.2022

High School -

Gateway Christian School
Jordan Jones