JORDAN JONES
UNIONTOWN,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing
interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
IT Support Specialist
Ford Office Technolgies
02.2023 - 10.2023
- The set-up, configuration, and installation associated with computer hardware operating
systems, applications, software solutions, and networks.
- monitoring and maintain networked devices and determine proper solutions by
troubleshooting, diagnosing, and solving hardware and/or software faults; replacing parts as needed.
- Support the training and roll-out of new applications, set up new user accounts and profiles,and deal with password issues
- Rapidly establish a good working relationship with customers and other business
professionals.
- Maintain files and records that are needed to track customer’s calls by communicating with
staff or clients through a series of actions, while prioritizing and managing many open cases at one time.
NETWORK ADMINISTRATOR INTERN
Laurel Highlands Middle School
09.2021 - 01.2022
- Contributed to network automation.
- Handled reported issues
- Prepared trouble resolution and analysis, and equipment reports.
- Applied knowledge of computing systems and software structure.
NETWORK ADMINISTRATOR INTERN
Chesnut Ridge,
09.2021 - 01.2022
- Worked closely with network support team for operational support, tasks and projects.
- Verified system functionality and backup for network-related equipment.
- Collaborated on network development, implementation, and maintenance of routers, and
servers. - Managed inventory
Securely and safely ran wires.
NETWORK ADMINISTRATOR INTERN
Hatfield Elementary
01.2021 - 05.2021
- Update computer systems.
- Manage user privileges.
- Installed and maintain classroom projectors.
Education
Associates, - Network Administration And Security,
Laurel Business Institute,
Uniontown, PA04.2022
Skills
- Network Hardware and Software Maintenance
- Switches and Routers
- Works well under pressure
- Great understanding of Active Directory
- Proficient in coding Websites
- Adaptability
Timeline
IT Support Specialist
Ford Office Technolgies
02.2023 - 10.2023
NETWORK ADMINISTRATOR INTERN
Laurel Highlands Middle School
09.2021 - 01.2022
NETWORK ADMINISTRATOR INTERN
Chesnut Ridge,
09.2021 - 01.2022
NETWORK ADMINISTRATOR INTERN
Hatfield Elementary
01.2021 - 05.2021
Associates, - Network Administration And Security,
Laurel Business Institute,
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