Jordan Joy

Managed cash and check payments efficiently at registers.

Supervised financial activities in the cash office for efficient record-keeping.

Managed payroll operations and supported HR functions.

• Implement quality assurance measures to maintain high standards of service excellence.
• Assisted in resolving customer inquiries and complaints to enhance satisfaction and retention.
• Developed training materials for new staff to ensure consistency in service delivery.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Established team priorities, maintained schedules and monitored performance.
• Checked identification for age-restricted purchases.