Jordan Kelley
Longview
Summary
Dynamic and results-driven professional with a proven track record at Waffle House, excelling in customer service and team collaboration. Adept at boosting sales through effective customer engagement and maintaining high standards of organization. Skilled in cash handling and multitasking, consistently enhancing customer satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Beauty Advisor
Sally Beauty Supply
Longview, TX
10.2020 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Cook/Master Grill Op
Waffle House
Longview, TX
03.2019 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
Sales Person
Waffle House
Bossier City, LA & Longview, TX
10.2014 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
Graduated/No Degree - Cosmetology
Regency Beauty Supply
Shreveport, LASarepta High School
Sarepta, LA05.2010
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Retail experience
Timeline
Beauty Advisor
Sally Beauty Supply
10.2020 - Current
Cook/Master Grill Op
Waffle House
03.2019 - Current
Sales Person
Waffle House
10.2014 - Current
Graduated/No Degree - Cosmetology
Regency Beauty Supply
Sarepta High School
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