Jordan Kirby
Manchester,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Precertification Specialist
Murfreesboro Medical Clinic & Surgicenter
08.2020 - Current
- Devised and implemented strategies to streamline eligibility verification processes.
- Resolved discrepancies with client applications to verify eligibility.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Engaged wider departments in accurate, timely paperwork completion.
Receptionist
Tennova Healthcare Shelbyville
08.2016 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
Associate Of Science -
Motlow State Community College
Tullahoma, TNSkills
- Interpersonal Skills
- Telephone Etiquette
- Time Management Abilities
- Professionalism and Ethics
- Customer Service Orientation
- Strong Communication Skills
- Multitasking Capabilities
- Problem Solving Aptitude
- HIPAA Compliance Awareness
- Computer Literacy
- Attention to Detail
- Decision Making Abilities
- Teamwork and Collaboration
- Healthcare Regulations Understanding
- Medical Billing Familiarity
- Data Entry Accuracy
- Analytical Thinking
- Medical Terminology Proficiency
- Prior Authorization Knowledge
- Insurance Verification Expertise
- Patient Confidentiality Adherence
- Organizational Competence
- Medical Coding Familiarity
- Electronic Health Records Management
- Knowledgeable in Software
- Proficiency in Software
- Documentation and Paperwork
- Documentation and Reporting
- Appointment Scheduling
- Data Entry
- Medical Billing
- Insurance Verification
- Medical Terminology
- Insurance Authorizations
Timeline
Precertification Specialist
Murfreesboro Medical Clinic & Surgicenter
08.2020 - Current
Receptionist
Tennova Healthcare Shelbyville
08.2016 - 07.2020
Associate Of Science -
Motlow State Community College
Similar Profiles
Hannah CobbHannah Cobb
Medical Coding and Billing Specialist at Murfreesboro Medical Clinic & SurgicenterMedical Coding and Billing Specialist at Murfreesboro Medical Clinic & Surgicenter
Angie SnowAngie Snow
Collector/Insurance /Receptionist at Murfreesboro Medical Clinic & SurgicenterCollector/Insurance /Receptionist at Murfreesboro Medical Clinic & Surgicenter
Laura BonerLaura Boner
Receptionist at Murfreesboro Medical Clinic & SurgicenterReceptionist at Murfreesboro Medical Clinic & Surgicenter
Leanne HammonsLeanne Hammons
Endoscopy Technician at Murfreesboro Medical Clinic & SurgicenterEndoscopy Technician at Murfreesboro Medical Clinic & Surgicenter
Matthew AlvaradoMatthew Alvarado
Recruiter at RyderRecruiter at Ryder