Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Knutson

Sioux City,Iowa

Summary

Communicative individual with strong understanding of dynamics of residence life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet personal goals. Knack for building relationships and helping students navigate life challenges.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Resident Assistant

The Pride Group
10.2018 - Current
  • Monitored and inspected residence rooms to determine safety and manage maintenance issues.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Administered Medications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Maintained clean, safe, and well-organized patient environment.
  • Worked well in a team setting, providing support and guidance.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Resident Assistant

Crossroads of Western Iowa (Trivium Life Services)
09.2016 - 09.2018
  • Monitored and inspected residence rooms to determine safety and manage maintenance issues.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Administered Medications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic. Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations. Excellent communication skills, both verbal and written.
  • Maintained clean, safe, and well-organized patient environment.
  • Worked well in a team setting, providing support and guidance.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Self-motivated, with a strong sense of personal responsibility.

Packager

Brown Box
06.2014 - 09.2016
  • Labeled containers, container tags or products.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Achieved faster order fulfillment with improved workflow management and team coordination.
  • Assembled packages according to meet specific customer requirements.
  • Completed all orders within established time frames to support timely deliveries.
  • Followed packing processes to increase speed and accuracy.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Verified packages met safety and security standards to reduce damage or errors in transit.
  • Packaged fragile items with cushioning material.
  • Loaded and unloaded items from production line.
  • Sorted and stacked finished items.
  • Re-packaged damaged or incorrectly packaged items.
  • Secured items for storage or shipment.
  • Loaded items onto pallets.

Education

Associates Degree - Medical Coding

Western Iowa Tech
4647 Stone Ave, Sioux City, IA 51106
05-2023

Skills

  • Time Management
  • Team Player
  • Supportive
  • Activity Planning
  • Documentation And Reporting
  • Resident support
  • Mental health awareness
  • Role Modeling
  • Health and safety compliance
  • Self-confident
  • Staff Communication
  • Relationship Building
  • Safety Standards and Compliance
  • Active Listening
  • HIPAA Compliance
  • Incident Reporting

Certification

Medical Manager

Timeline

Resident Assistant

The Pride Group
10.2018 - Current

Resident Assistant

Crossroads of Western Iowa (Trivium Life Services)
09.2016 - 09.2018

Packager

Brown Box
06.2014 - 09.2016

Associates Degree - Medical Coding

Western Iowa Tech

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Jordan Knutson