Jordan Krzycki
Marcellus
Summary
Sales and design associate specializing in client consultation and flooring solutions. Expertise in assisting homeowners and contractors with material selection that meets design goals and budget constraints. Proven ability to manage client relationships and coordinate projects, ensuring smooth execution and high customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales & Design Associate
Cost Less Carpet
Spokane Valley
02.2024 - 03.2026
- Consult with homeowners, builders, and contractors to select flooring and countertop materials for remodel and new construction projects
- Provide product expertise across tile, luxury vinyl plank (LVP), laminate, carpet, and stone surfaces
- Guided clients in visualizing design solutions that improved functionality and aesthetics in residential spaces
- Cultivated strong client relationships through consultative sales and tailored product education
- Prepare quotes, process orders, and coordinate product selection based on customer needs, style preferences, and budget
- Coordinated with installers and suppliers to ensure accurate orders and seamless project execution
Sales & Service Supervisor
Kate Spade
Leesburg
05.2022 - 12.2022
- Led daily sales operations and coached team members to meet and exceed store performance goals
- Delivered personalized client experiences that fostered long-term customer relationships and increased repeat business
- Partnered with store leadership to analyze product performance and create targeted sales initiatives
- Managed and maintained the store clienteling database and customer review platform
- Ensured visual merchandising and brand presentation standards were consistently maintained
Part-Time Store Supervisor
Aeropostale
Springfield
06.2020 - 05.2022
- Guided customer experiences with personalized product recommendations, enhancing satisfaction and loyalty
- Managed opening and closing operations, ensuring accurate deposits, efficient inventory processing, and optimal store readiness
- Maintained strong customer service standards during high-volume retail periods
- Assisted with shipment processing, promotional setup, and store floor merchandising
- Supported onboarding and training of new team members, facilitating smoother integration into the team
Shift Supervisor
Cold Stone Creamery
Alexandria
08.2019 - 03.2020
- Supervised evening staff to maintain service quality during busy shifts
- Ensured product quality and coordinated team efforts during high-volume hours
- Managed online orders and custom cake requests to enhance customer satisfaction
Education
Coursework - Criminal Justice
Western Michigan University
Kalamazoo, MIAdvanced Diploma -
Mount Vernon High School
Mount Vernon, VASkills
- Sales & Client Consultation
- Design consultation
- Flooring & Surface Material Knowledge
- Retail Sales Strategy
- Visual Merchandising
- Customer Relationship Management
- Project Coordination
- Team Leadership
- Business Analytics
- Attention to Detail
- Time Management
References
Available upon request
Timeline
Sales & Design Associate
Cost Less Carpet
02.2024 - 03.2026
Sales & Service Supervisor
Kate Spade
05.2022 - 12.2022
Part-Time Store Supervisor
Aeropostale
06.2020 - 05.2022
Shift Supervisor
Cold Stone Creamery
08.2019 - 03.2020
Coursework - Criminal Justice
Western Michigan University
Advanced Diploma -
Mount Vernon High School