Jordan Lackey

Certified Pest Control Technician

Clark Pest Control

06.2013 - Current

Improved customer satisfaction by promptly addressing and resolving pest control issues.
Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
Demonstrated versatility in handling a wide range of pests, tailoring treatment methods accordingly for optimal results.
Reduced callbacks with meticulous attention to detail during service visits.
Achieved greater efficiency in scheduling appointments, expertly managing time and resources to maximize productivity.
Expanded knowledge of industry best practices by attending regular training sessions and staying current on new products and techniques.
Boosted sales revenue by upselling additional services when appropriate based on customers'' needs and concerns.
Promoted safety within the workplace and on job sites by strictly adhering to company policies and OSHA regulations.
Contributed to a positive work environment through punctuality, professionalism, cooperation with coworkers, and a strong work ethic.
Safeguarded public health by effectively managing pests known to cause harm or transmit diseases such as rodents, insects, or wildlife intruders.
Performed detailed site assessments to identify potential pest-related risks or hazards before initiating treatments.
Maintained clean, organized, and well-stocked company vehicles, ensuring optimal performance of equipment during service appointments.
Applied pesticides to inside and outside of structures utilizing company protocols.
Educated and advised customers on preventive measures to reduce pest infestations.
Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Adhered to most stringent safety procedures when applying chemicals.