Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Laracuente

Philadelphia,PA

Summary

Dynamic manager with a proven track record at Xtream Gaming Championship, excelling in customer service and project management. Enhanced employee engagement and customer satisfaction through effective relationship building and conflict resolution. Skilled in documentation and reporting, I consistently improved operational efficiency and minimized downtime through strategic planning and performance evaluations.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in Desired Position role.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

6
6
years of professional experience

Work History

Manager

Xtream Gaming Championship
09.2021 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Maintenance

Galman Group
07.2017 - 01.2018
  • Facilitated timely preventive maintenance activities for the mixer machines in coordination with the maintenance team.
  • Increased equipment lifespan through diligent preventative maintenance practices.
  • Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
  • Coordinated effectively with maintenance teams to schedule preventive maintenance or necessary repairs, thereby minimizing the impact on production schedules.
  • Checked equipment to determine if maintenance was required.
  • Reduced downtime for maintenance tasks, ensuring consistent output levels.
  • Monitored daily operations for efficiency and maintenance issues.

Education

11th -

Thomas Edison High School
Philadelphia, PA

Skills

  • Customer service
  • Documentation and reporting
  • Relationship building
  • Project planning
  • Project management
  • Sales techniques
  • Shift scheduling
  • Performance evaluations
  • Sales management

Timeline

Manager

Xtream Gaming Championship
09.2021 - 06.2023

Maintenance

Galman Group
07.2017 - 01.2018

11th -

Thomas Edison High School
Jordan Laracuente