Summary
Overview
Work History
Education
Skills
Awards
Intercollegiate Athletics
Affiliations
Timeline
Generic

Jordan Lawrence

Bloomington,Illinois

Summary

Versatile and achievement-oriented professional with a robust background in restoration and customer service, notably at ServiceMaster Clean Co. Excelled in technical troubleshooting and relationship building, enhancing client retention and vital product placement during the time spent at PepsiCo. Constantly demonstrated multi-task efficiency and a persistent goal-oriented focus, while achieving significant benchmarks in safety and quality standards.

Overview

6
6
years of professional experience

Work History

Restoration Technician

ServiceMaster Clean Co.
Saint Peters, USA
06.2022 - 07.2023
  • Executed comprehensive sanitation tasks across facilities.
  • Completed restoration projects for both residential and commercial properties.
  • Disaster recovery operations for clients affected by water, fire, mold, and storm damage.
  • Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
  • Ensured timely and effective restoration while maintaining high standards of safety and quality.

Intern

Plaster College of Business, Lindenwood University
01.2023 - 05.2023
  • Planned an array of semester-long activities, increasing early engagement for the annual event.
  • Created specific benchmarks to track project advancements and evaluated results.
  • Collected donations and sponsorships for our annual Golf Fundraiser.
  • Implemented strategies to take advantage of new opportunities.
  • All-around assistance in various areas of need during events.

Independent Vendor

PepsiCo.
Terre Haute, USA
06.2019 - 09.2021
  • Generate sales by selling to, and servicing, customers.
  • Merchandise product sections, and build displays to stimulate sales.
  • Assisted customers in finding merchandise.
  • Maintained a well-stocked and organized sales floor with the latest merchandise.
  • Implemented promotional strategies to increase sales and attract new customers.

Court Monitior/Sales Associate

Sky Zone Trampoline Park
Normal, USA
01.2018 - 12.2020
  • Motivated individuals of all ages are encouraged to participate in recreational activities.
  • Promoted a secure setting through a descriptive explanation of all safety guidelines.
  • Assisting customers during purchasing and check-out.
  • Trained new team members using approved training materials and information.

Online Grocery Associate

Walmart
Bloomington, USA
03.2020 - 07.2020
  • Greeted customers and answered product or service questions.
  • Ensured club pick-up orders have been fulfilled.
  • Offered members alternative product options when needed.
  • Optimized processes for processing customer return and refund requests.
  • Performed regular safety inspections to ensure compliance with company policies.

Housing Department Team Member

Illinois State University
Normal, USA
01.2018 - 12.2019
  • Facilitated building maintenance tasks along with transporting furnishings.
  • Provided support by adhering to work order instructions benefiting residents.
  • Assisted front desk in handling resident communications.
  • Cooperated with colleagues to meet daily targets.

Education

MBA Certificate -

Davenport University
Grand Rapids, MI
12-2024

Bachelor of Business - Sports Management

Lindenwood University
St. Charles, Missouri
05.2023

Bachelor of Science - Sports Management, Communications

Indiana State University
Terre Haute, Indiana

General Diploma -

Normal Community High School
Bloomington, Illinois
05.2019

Skills

  • Relationship building
  • Account oversight
  • Client retention
  • Technical troubleshooting
  • In-person conflict resolution
  • Multi-task efficiency
  • Goal oriented

Awards

  • Fully Scholarshipped College Athlete '19-'24
  • Dean's List, Spring Semester 2020
  • Honor's Society, Spring Semester 2021
  • National Society of Leadership and Success, Spring 2021
  • Young, Black, and Gifted Award, Fall 2021

Intercollegiate Athletics

  • Davenport University, Grand Rapids, MI, Division II, Varsity Football, 08/23 - 12/24
  • Lindenwood University, St. Charles, MO, Division I AA, Varsity Football, 06/22 - 07/23
  • Indiana State University, Terre Haute, IN, Division I AA, Varsity Football, 06/19 - 012/21

Affiliations

St. Jude Annual Walk of Life, Normal, Illinois

Program Volunteer

08/13 – Present

  • Assisted with various tasks, such as child attendance and chaperoning
  • Provide directions to participants
  • Awarded prizes based on participation

Bloomington-Normal Health Fair, Normal, Illinois

Program Volunteer

11/14-Present

  • Organized a welcome booth for the fair guests
  • Provided relevant information and distributed small handouts
  • Engaging in actvity demonstraions

Toys for Tots, Normal Community High School, Normal, Illinois

Volunteer

08/2017-12/2022

  • Distributed prizes and toys to child participants
  • Performed behind the scenes tasks to help the program run efficiently
  • Promoted the program to gain support, volunteers, and participants

Timeline

Intern

Plaster College of Business, Lindenwood University
01.2023 - 05.2023

Restoration Technician

ServiceMaster Clean Co.
06.2022 - 07.2023

Online Grocery Associate

Walmart
03.2020 - 07.2020

Independent Vendor

PepsiCo.
06.2019 - 09.2021

Court Monitior/Sales Associate

Sky Zone Trampoline Park
01.2018 - 12.2020

Housing Department Team Member

Illinois State University
01.2018 - 12.2019

MBA Certificate -

Davenport University

Bachelor of Business - Sports Management

Lindenwood University

Bachelor of Science - Sports Management, Communications

Indiana State University

General Diploma -

Normal Community High School

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