Jordan Lee
Staten Island,NY
Summary
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Health Navigator
NYU Langone Brooklyn
2026.04 - Current
- Assisted patients in navigating hospital facilities, ensuring comfort and timely arrivals at appointments.
- Coordinated with medical staff to facilitate patient transport between departments efficiently.
- Managed patient flow during peak hours, minimizing wait times and enhancing service delivery.
Driver & Bakery Worker
Js on the Bay
2025.04 - 2026.02
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Delivered goods and products to customer on time and in excellent condition.
Patient Transporter
Northwell Health Hospital
2020.04 - 2025.08
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Lead Dietary Aide
Northwell Health Hospital
2020.04 - 2025.08
- Ensured timely delivery of clean dishes to serving stations, supporting efficient food service operations during peak hours.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer service.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
High School Diploma - Criminal Justice
Susuan E Wagner
Staten Island, NY2012-06
No Degree - General Studies
Onondaga Community College
Syracuse, NYSkills
- Identification management
- Patient communication
- Customer service
- Infection control
- Equipment disinfection
Certification
Basic life support (BLS)
Food handlers license
Home Health Aide certification
Timeline
Patient Health Navigator
NYU Langone Brooklyn
2026.04 - Current
Driver & Bakery Worker
Js on the Bay
2025.04 - 2026.02
Patient Transporter
Northwell Health Hospital
2020.04 - 2025.08
Lead Dietary Aide
Northwell Health Hospital
2020.04 - 2025.08
High School Diploma - Criminal Justice
Susuan E Wagner
No Degree - General Studies
Onondaga Community College