Jordan Leenhouts
Lewiston
Summary
Dynamic retail professional with extensive experience at Verizon Wireless, excelling in customer engagement and relationship building. Proven ability to drive sales through effective product promotions and upselling techniques. A fast learner committed to achieving sales goals while delivering outstanding service and promoting positive customer experiences.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Verizon Wireless Corporation
05.2023 - Current
- Assist customers with locating items, product selections and completing purchases.
- Conduct demonstrations to show features and functions of the products we offer.
- Welcome customers and provide exceptional customer service.
- Answer questions regarding store policies and address any concerns.
- Develop strong business relations with customers and maintain positive interactions while representing the company.
- Listened to customer needs and desires to identify and recommend optimal products.
- Ability to adapt and change as needed with each interaction while assisting various customers.
- Product knowledge and education maintained with new products and product changes on a consistent basis.
- Adapts well to working in a team environment as well as performing tasks alone as the needed during each shift.
- Performance and sales goals tracked daily to maintain and exceed company expectations.
Meat Clerk
Tops Friendly Markets
12.2020 - 05.2023
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Cut meats to customer specifications and answered questions about specialty products.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Restocked products based on available inventories and customer demands.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
Gas Pump Attendant
Tops Friendly Markets
12.2020 - 05.2023
- Built trustful relationships with customers to encourage return visits.
- Pumped gas and assisted with at-pump payments.
- Utilized the POS system for fuel and merchandise transactions with proficiency and accuracy.
- Cleaned up gas and other spills in accordance with proper spill procedures.
- Maintained cleanliness standards as set by the company.
Package Handler
United Parcel Service, UPS
03.2020 - 06.2020
- Loaded packages into designated work trucks in a timely manner.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners to correctly log each individual package for tracking purposes.
Dishwasher, Cook, Golf Cart Attendant
Hickory Stick Golf Course
05.2018 - 11.2019
- Scraped, washed, sterilized and efficiently restacked dishware, utensils, and glassware to be ready for customer demands.
- Prepared food for customer orders.
- Assisted with kitchen prep and organization.
- Maintained food safety with proper food handling and rotation.
- Prepared and staged golf carts as needed for patrons.
Education
Associate of Arts - Humanities & Social Sciences
Niagara County Community College
Sanborn, NY05-2022
Skills
- Point of Sale Systems
- Customer Engagement
- Positive and Professional
- Relationship Building
- Product Promotions
- Fast Learner
- Sales Trends
- Sales Goals Attainment
- Product Merchandising
- Upselling and Cross Selling
- Teamwork and Collaboration
- Problem-solving
Timeline
Retail Sales Associate
Verizon Wireless Corporation
05.2023 - Current
Meat Clerk
Tops Friendly Markets
12.2020 - 05.2023
Gas Pump Attendant
Tops Friendly Markets
12.2020 - 05.2023
Package Handler
United Parcel Service, UPS
03.2020 - 06.2020
Dishwasher, Cook, Golf Cart Attendant
Hickory Stick Golf Course
05.2018 - 11.2019
Associate of Arts - Humanities & Social Sciences
Niagara County Community College
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