Jordan Lewis
San Angelo
Summary
Experienced with supporting team operations and enhancing productivity. Utilizes strong communication and organizational skills to ensure seamless team collaboration. Track record of maintaining high standards and adapting to dynamic work environments.
Overview
12
12
years of professional experience
Work History
Team 1 Associate
Walmart
04.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
Automotive Associate
Walmart
04.2018 - 07.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Customer Service Cashier
Walmart
03.2016 - 10.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Team Member
Dunkin' Donuts
07.2015 - 11.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate
AAFES Exchange
01.2012 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Leesville High School
Leesville, LA05-2011
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Following instructions
- Positive attitude
- Order preparation
- Training and mentoring
- Money handling
- Heavy lifting
- Clear communication
Timeline
Team 1 Associate
Walmart
04.2022 - 05.2024
Automotive Associate
Walmart
04.2018 - 07.2019
Customer Service Cashier
Walmart
03.2016 - 10.2017
Team Member
Dunkin' Donuts
07.2015 - 11.2015
Sales Associate
AAFES Exchange
01.2012 - 04.2015
High School Diploma -
Leesville High School
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