Current Account Manager in sales at Gusto payroll who is looking for opportunities to get back into the fitness industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager, Sales
Gusto
06.2022 - Current
Manages a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Negotiates contract terms with clients, securing favorable agreements for both parties.
Maintains high client retention rate by providing exceptional customer service and anticipating client needs.
Head Coach
Orangetheory Fitness
06.2021 - 04.2022
Instructed anywhere between 14-22 classes per week, as well as 20+ hours of administration, running coach payroll, emailing new members weekly, and performance reviews.
Oversaw and led a team of 4 coaches.
Built membership base and hosted various studio events to build community inside and out of Orangetheory.
Fostered a positive team environment with clear communication and motivational techniques.
Coach
Orangetheory Fitness
03.2021 - 06.2021
Helped reopen San Francisco Orangetheory Studios after pandemic.
Developed strong relationships with members.
Coached regular Orange 60, 3Gs, and Lift 45 classes.
Loan Consultant
Better Mortgage Corporation
10.2020 - 03.2021
Built relationships with clients and used knowledge of consumer marketplace, products and finance to fully understand clients' personal plans and introduced suitable loan services.
Sales Associate and Coach
Orangetheory Fitness
11.2019 - 03.2020
Answered incoming telephone calls to provide store, products and services information.
Coached both 2G and 3G classes at the top Northern California studio.