Jordan Luckett
Louisville,KY
Summary
Detail-oriented Scheduling Coordinator skilled in optimizing workflows and enhancing customer satisfaction through effective communication. Proven ability to manage schedules and streamline operations while ensuring timely service delivery.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
Toyota Of Louisville
Louisville, KY
10.2023 - Current
- Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
- Coordinated daily service appointments and vehicle deliveries to enhance operational efficiency.
- Managed customer communications via phone and email to enhance clarity and satisfaction in scheduling.
- Responded promptly to customer inquiries to facilitate timely scheduling and minimize disruptions.
- Monitored inventory levels for service parts and scheduling needs.
- Collaborated with team members to optimize workflow and resource allocation.
- Assisted in staff training on new software and processes.
- Maintained organized electronic and physical filing systems to streamline access to scheduling information.
Education
High School Diploma -
Butler Traditional High School
Louisville, KY05-2021
Some College (No Degree) - Mechanical Engineering
Univeristy of Louisville
Louisville, KYSome College (No Degree) - General Studies
Jefferson Community And Technical College
Louisville, KYSkills
- Scheduling software
- Operational efficiency
- Customer relationship management
- Customer communications
- Workflow optimization
- Data organization
- Staff training
- Time management
- Team collaboration
- Problem solving
- Critical thinking
- Effective communication
Timeline
Scheduling Coordinator
Toyota Of Louisville
10.2023 - Current
High School Diploma -
Butler Traditional High School
Some College (No Degree) - Mechanical Engineering
Univeristy of Louisville
Some College (No Degree) - General Studies
Jefferson Community And Technical College