Results-driven Business Operations Manager with expertise in inventory management, quality control, and operational analysis. Proven track record of enhancing workflow efficiency and implementing cost-saving measures to drive organizational success.
Overview
9
9
years of professional experience
Work History
Business Operations Manager
Rook Coffee Roasters
Long Branch, New Jersey
01.2023 - Current
Managed inventory levels to ensure product availability and freshness.
Developed training materials for new hires on operational procedures.
Implemented quality control measures to maintain product consistency.
Oversaw daily operations to enhance workflow and reduce downtime.
Facilitated communication between departments to improve collaboration efforts.
Provided guidance and support to employees in order to maximize performance and productivity.
Analyzed operational data to identify areas for improvement and develop solutions.
Identified cost-saving opportunities throughout various processes and systems.
Developed departmental goals and standards in line with supporting organization's mission and strategic vision.
Accounting Manager
Rook Coffee Roasters
Long Branch, NJ
05.2019 - 01.2023
Managed financial reporting and analysis for operational activities.
Oversaw budgeting processes and ensured compliance with accounting standards and regulations.
Led month-end close procedures, ensuring timely preparation of financial statements.
Mentored accounting staff, fostering professional growth and enhancing team performance.
Streamlined accounting processes, improving efficiency in transaction recording and reconciliation.
Supervised accounting tasks, which included accounts payable and receivable, general ledger management and expense reporting oversight.
Billing Analyst
Dow Jones & Co
Princeton, New Jersey
10.2017 - 05.2019
Analyzed billing discrepancies to ensure accurate invoicing processes.
Collaborated with cross-functional teams to resolve customer account issues.
Managed monthly billing cycles to maintain timely revenue flow.
Reviewed and reconciled accounts receivable to track outstanding payments.
Prepared detailed reports on billing activities for management review.
Billing Specialist
Garden State Spine and Pain
Eatontown, New Jersey
02.2017 - 10.2017
Processed patient billing inquiries with accuracy and efficiency.
Maintained and updated patient insurance information regularly.
Communicated with healthcare providers to resolve billing discrepancies.