Jordan Lyons

• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
• Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly

• .Monitored and documented patient progress, behaviors, and interactions in accordance with treatmentplans.• Provided crisis intervention and emotional support to individuals experiencing withdrawal symptomsor emotional distress.• Collaborated with multidisciplinary teams to develop and implement personalized treatment plans.• Educated clients and their families on addiction, recovery strategies, and community resourcesavailable for ongoing support.

• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

• Checked identification of guests to verify age requirements for alcohol purchase.

• Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

• Posed for pictures with guests and excelled at improvisation and story-telling.
• Interacted with audience members to create a fun atmosphere.
• Dressed in costume to create character and provide memorable experience for guests.
• Worked with cross-functional teams to achieve goals.

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• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Recruited and hired qualified candidates to fill open positions.
• Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
• Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls