Jordan MacKenzie
Coatesville
Summary
Dynamic professional with a strong background in customer service, excelling in creating welcoming environments. Proven ability to collaborate effectively with teams and supervise children, ensuring their safety and engagement. Skilled in problem-solving and communication, consistently enhancing guest experiences and fostering positive relationships.
Overview
6
6
years of professional experience
Work History
Server
Applecross Country Club
Downingtown
06.2023 - Current
- I worked as a server and bartender on the golf course.
- Interacted with customers to create a warm atmosphere.
- Provided excellent customer service to ensure satisfaction.
Babysitter
Multiple Families
Downingtown
06.2019 - Current
- Provided nurturing and appropriate environment for children of various ages.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Teaching good manners by setting clear expectations for behavior in various settings.
Adventure Staff
TreeHouse World
Westchester
06.2019 - 04.2023
- I worked in an outdoor theme park with adults and children.
- Some jobs included hosting birthday parties, operating guest activities, and helping with the camp.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Bishop Shanahan High School
Downingtown, PA06-2023
Some College (No Degree) - Human Development And Family Studies
Pennsylvania State University
University Park, PASkills
- Customer service
- Team collaboration
- Child supervision
- Problem solving
- Effective communication
Affiliations
- Has been a part of many sports teams including high school lacrosse as well as club Lacrosse at Penn State.
- Social Chair of Club Lacrosse Team at Penn State
- Active member of the Pi Beta Phi chapter at Penn State
Timeline
Server
Applecross Country Club
06.2023 - Current
Babysitter
Multiple Families
06.2019 - Current
Adventure Staff
TreeHouse World
06.2019 - 04.2023
High School Diploma -
Bishop Shanahan High School
Some College (No Degree) - Human Development And Family Studies
Pennsylvania State University
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