Jordan Mantzey
Belgrade,MT
Summary
Reliable and hardworking professional with extensive experience in customer relations management. Recognized for exceptional customer service skills, consistently receiving outstanding reviews and accolades. Proven track record of fostering positive customer relationships, resulting in numerous favorable references and high levels of customer satisfaction.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Super 8 By Wyndham
Belgrade, MT
03.2025 - Current
- Greeted and assisted guests with check-in and check-out procedures to ensure smooth arrival and departure experiences.
- Managed phone inquiries, providing information on room availability, rates, and hotel services.
- Processed reservations accurately using property management system to enhance booking efficiency.
- Maintained cleanliness and organization of front desk area to promote a welcoming environment for guests.
- Resolved guest complaints promptly, enhancing overall customer satisfaction and loyalty.
Education
High School Diploma -
Bozeman High
Bozeman, MT2010
Skills
- Client service and guest support
- Analytical problem solving
- Cash management
- Office administration
- Technical skills
- Data management
Timeline
Front Desk Agent
Super 8 By Wyndham
03.2025 - Current
High School Diploma -
Bozeman High