Jordan Martinez
Casa Grande,AZ
Summary
Dynamic Deli Night Manager at Jensen's, recognized for enhancing customer satisfaction through exceptional service and effective complaint resolution. Proven expertise in food safety compliance and sanitation procedures, leading a high-performing team to streamline operations and reduce labor hours while maintaining quality standards. Adaptable leader committed to excellence in a fast-paced environment.
Offering proactive and organized approach, coupled with commitment to high standards and customer satisfaction. Understanding of food safety regulations and inventory management, paired with skills in team coordination and problem-solving. Dedicated to creating positive impact through efficient operations and exceptional service.
Overview
1
1
year of professional experience
Work History
Deli Night Manager
Jensen’s
08.2010 - 10.2011
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined nightly operations by creating efficient closing procedures that reduced labor hours without sacrificing quality.
- Demonstrated strong leadership skills by effectively managing the night shift team to exceed performance expectations consistently.
- Upheld strict food safety standards by implementing regular equipment maintenance checks and sanitation procedures throughout the deli area.
- Demonstrated adaptability and flexibility in an ever-changing retail environment, swiftly responding to unforeseen challenges or changes in customer demand.
Education
Bachelor of Arts - Law
University of Arizona
Tucson, AZ05-2027
Associate of Science - Liberal Arts And Sciences
Central Arizona College
Coolidge, AZ05-2024
Skills
- Sanitation procedures
- Food safety compliance
- Customer service
- Inventory management
- Deli product packaging
- Customer complaint handling
Timeline
Deli Night Manager
Jensen’s
08.2010 - 10.2011
Bachelor of Arts - Law
University of Arizona
Associate of Science - Liberal Arts And Sciences
Central Arizona College
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