Jordan Mayfield
Holly Pond,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Fourteen Foods, Dairy Queen
06.2018 - 08.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Assistant Store Manager
Jack's Family Restaurants
01.2016 - 06.2018
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Assistant Store Manager
Spann Enterprises, McDonald's
01.2003 - 01.2016
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High School Diploma -
Susan Moore High School
Blountsville, AL05.2005
Skills
- Loss Prevention
- Business Development
- Records Management
- Store Organization
- Staff Scheduling
- POS Systems
- Store Opening and Closing
- Customer Service
- Problem-Solving
Accomplishments
Secretary, Holly Pond Youth Football Association 2021-2023
Certification
ServSafe 2012-2022
Timeline
Assistant Store Manager
Fourteen Foods, Dairy Queen
06.2018 - 08.2020
Assistant Store Manager
Jack's Family Restaurants
01.2016 - 06.2018
Assistant Store Manager
Spann Enterprises, McDonald's
01.2003 - 01.2016
High School Diploma -
Susan Moore High School