Jordan McCaleb
Kaufman,Texas
Summary
I am a technologically-savvy individual with proven customer service, time management, multi tasking abilities, and education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technology and Media Specialist
Poetry Community Christian School
Terrell, TX
05.2023 - Current
- Identified issues and resolved problems with hardware and software to improve end-user experience.
- Managed backup, user account and helpdesk systems.
- Provided company users with tech support for IT problems and account maintenance.
- Collaborated with staff members on curriculum planning and incorporation of computers into different class lesson plans.
- Taught internet safety tips and online etiquette.
- Employed troubleshooting and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Taught a wide range of classes to elementary through high school including keyboarding, power point, audio video production, social media literacy, and digital citizenship.
Delivery Associate
Triumph Logistics (Amazon)
Forney, TX
12.2022 - Current
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Maintained accurate inventory of products and materials using Amazon Flex.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Verified deliveries against shipping instructions prior to delivering to customers.
Mail Order Coordinator
Miiller's Meat Market and Smokehouse
Llano, Texas
04.2021 - 12.2022
- Answered customers' questions about products, prices and availability.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Monitored inventory levels and documented replenishment requirements.
- Pulled correct product from inventory, packed product to freshness specifications, and delivered boxed product to mail carriers each day.
Director of Technology
Lutie Watkins Memorial United Methodist Church
Llano, Texas
08.2020 - 12.2022
- Edited and post-produced final video and audio collections for distribution.
- Operated video equipment and effects generators for Live Production demands.
- Controlled switching of video sources between in-studio and remote sources.
- Set and administered budgets alongside leadership staff.
- Operated control consoles to regulate volume levels and sound quality.
Team Member, Team Director, Restaurant Director
Chick-fil-A
Forney, Texas
08.2017 - 04.2021
- Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
- Led training classes and recorded instruction for later use.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Managed day-to-day operations, including supervision and assignment delegation for 20+ member team.
- Led employee performance reviews and discussed improvement strategies with each team member.
Live Production Director
First Baptist Church Of Kaufman
Kaufman, Texas
09.2017 - 01.2018
- Directed the live stream of Sunday sermons each week.
- Monitored live streams for any technical difficulties and fixed any that occurred.
- Researched and built a full live streaming system for use within the church and developed a full workflow to be taught to others.
Meat Market Clerk
Brookshires Grocery Company
Kaufman, Texas
08.2015 - 08.2017
- Filled daily specialized requests and completed wholesale orders.
- Cut, wrapped, weighed and labeled orders for customers.
- Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
- Educated customers on meat choices and preparation methods to increase sales.
Education
Bachelor of Arts - General Studies - Graduated Cum Laude
Texas Tech University
Lubbock, TX12.2023
Associate of Arts - Liberal Arts
Trinity Valley Community College
Athens, TX12.2018
Skills
- Strategic decision making
- Product development and marketing
- Communications management
- Team development strategies
- Verbal and written communication
- Videography, Editing, and Visual Effects
- AV installation and troubleshooting
- Lesson Planning
- Teaching, Tutoring and Counseling
Affiliations
- Have made the Dean's List multiple times while obtaining my Bachelor's Degree from Texas Tech University.
- Participated in Church mission trips to Denver, St. Louis, Chicago, Croatia, China, and Peru.
- Taught multimedia and spiritual classes for children and youth.
- Taught sunday school and bible studies on Wednesday nights.
Certification
Serv Safe Certified in the State of Texas.
References
References available upon request.
Timeline
Technology and Media Specialist
Poetry Community Christian School
05.2023 - Current
Delivery Associate
Triumph Logistics (Amazon)
12.2022 - Current
Mail Order Coordinator
Miiller's Meat Market and Smokehouse
04.2021 - 12.2022
Director of Technology
Lutie Watkins Memorial United Methodist Church
08.2020 - 12.2022
Live Production Director
First Baptist Church Of Kaufman
09.2017 - 01.2018
Team Member, Team Director, Restaurant Director
Chick-fil-A
08.2017 - 04.2021
Meat Market Clerk
Brookshires Grocery Company
08.2015 - 08.2017
Bachelor of Arts - General Studies - Graduated Cum Laude
Texas Tech University
Associate of Arts - Liberal Arts
Trinity Valley Community College
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