Jordan Michaux

• Reduced wait times for customers, prioritizing timely food preparation and packaging.
• Streamlined to-go operations, implementing an organized system for tracking orders.
• Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
• Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.
• Increased repeat business by consistently providing friendly and attentive service.

• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
• Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
• Collaborated with kitchen staff to ensure timely completion of all to-go orders.
• Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
• Adapted quickly to new technology platforms for online ordering and delivery services integration.
• Ensured order accuracy, meticulously reviewing each item before handing off to the customer.

Handled operation of necessary machines.

Listened to the customer and met whatever there needs were