Jordan Minnich
Columbus,OH
Summary
Hardworking customer service asscoiate with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server/Bartender/Manager
Beer Barrel Pizza & Grill
Hilliard, OH
04.2017 - Current
- Exhibited exceptional interpersonal and team building skills, and ability to build relationships with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Skilled at anticipating, identifying and fulfilling guest needs and ensuring customer satisfaction by remaining accessible and friendly
- Successfully multitasked while remaining professional and courteous in fast-paced environments
- Positively lead group projects to assess daily business needs and streamlining initiatives for better quality service
- Accomplished daily administrative responsibilities such as employee time keeping, inventory management, cash handling, sales reporting, and email correspondence to upper management and owners
CNC Machine Operator
Rogue Fitness
Columbus, OH
11.2021 - 01.2024
- Sufficient at running HAAS CNC machines to produce high quality equipment while meeting set quotas for department
- Worked at various sites with minimal supervision while achieving daily department goals
- Acquired multiple skillsets working in many departments while helping fellow peers meet daily company requirements
- Well-equipped to adapt and learn new skills promptly while producing high quality equipment
- Proficiently inspected finished equipment for errors or imperfections
- Properly trained for safety maintenance to shut down and clean machines
- Inquired often to improve knowledge base and further develop skills
Server/Bartender
Buffalo Wild Wings
Columbus, OH
08.2010 - 03.2017
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
Education
The Ohio State University
Columbus, OHSkills
- Team Management
- Leadership
- Multitasking
- Customer Service Satisfaction
- Willingness to Learn and Develop
- Microsoft Office
- Internet Applications
Certification
- Dale Carnegie certificate of achievement
Timeline
CNC Machine Operator
Rogue Fitness
11.2021 - 01.2024
Server/Bartender/Manager
Beer Barrel Pizza & Grill
04.2017 - Current
Server/Bartender
Buffalo Wild Wings
08.2010 - 03.2017
The Ohio State University
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