Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Mischler

NEWARK,Delaware

Summary

Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Server

Timothys Of Newark
03.2023 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Front Desk Associate

Planet Fitness
01.2022 - 11.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.

Lifeguard

Delaware Veterans Post
05.2017 - 08.2021
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.

Education

High School Diploma -

University of Delaware
Newark, DE
06.2025

Skills

  • Food Inspection
  • Table Setting
  • Safe Food Handling
  • Beverage Preparation
  • Sales Development
  • Customer Needs Assessment
  • Guest Engagement

Timeline

Server

Timothys Of Newark
03.2023 - Current

Front Desk Associate

Planet Fitness
01.2022 - 11.2022

Lifeguard

Delaware Veterans Post
05.2017 - 08.2021

High School Diploma -

University of Delaware
Jordan Mischler