Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jordan Mitchell

Hyattsville,MD

Summary

Motivated and personable professional with a passion for creating positive experiences and building strong relationships. Known for excellent communication skills, reliability, and a collaborative spirit. Eager to grow in a dynamic environment where people skills, organization, and initiative are valued.

Overview

3
3
years of professional experience

Work History

Community Concierge

Avalon First and M
11.2023 - Current
  • Greet residents and visitors, manage building access, and respond to resident inquiries.
  • Coordinate with leasing and maintenance teams to handle service requests efficiently.
  • Assist in organizing community events and promoting property amenities.

Program Outreach Specialist

Mentor MD | DC
08.2022 - 08.2024
  • Managed program outreach across Baltimore, increasing community participation.
  • Utilized CRM tools to maintain contact records and measure engagement.
  • Supported event planning and logistics with partner organizations.

Project Team Member

Washington Mystics X Mentor MD|DC
05.2022 - 08.2022
  • Worked with youth programs during team events and executed promotional campaigns.
  • Gathered participant feedback to support long-term partnership success.
  • Contributed to outreach initiatives that elevated visibility across the DC area.

Education

Bachelor of Arts - Sports Management, Minor in Public Relations

Bowie State University
Bowie, MD
12-2025

Associate of Arts - General Education

Florida State College
Jacksonville, FL
05-2021

Skills

  • Customer Service
  • Concierge Operations
  • Leasing Support
  • Property Management Assistance
  • Community Outreach
  • Resident Engagement
  • CRM Systems (Customer Relationship Management)
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Event Coordination
  • Event Logistics
  • Social Media Management
  • Professional Communication
  • Problem Solving
  • Conflict Resolution
  • Team Collaboration

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Community Concierge

Avalon First and M
11.2023 - Current

Program Outreach Specialist

Mentor MD | DC
08.2022 - 08.2024

Project Team Member

Washington Mystics X Mentor MD|DC
05.2022 - 08.2022

Bachelor of Arts - Sports Management, Minor in Public Relations

Bowie State University

Associate of Arts - General Education

Florida State College

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