Jordan Mochko
Kent,Ohio
Summary
Leveraged expertise in communications management and process improvement to drive innovation and growth in contract relations, contributing to overall organizational success.
Overview
8
8
years of professional experience
Work History
Senior Contract Manager
Edwards Health Care Services, Inc.
01.2025 - Current
- Manage 100+ contracts, ensuring compliance and seamless interdepartmental execution.
- Lead network coordinators, optimizing workload and enhancing task efficiency.
- Strengthen payer relationships, achieving high renewal rates and industry compliance.
- Improve credentialing processes, increasing efficiency and minimizing delays.
- Support leadership with strategic initiatives, improving operational insights and teamwork.
- Facilitated cross-functional meetings to enhance communication, resulting in improved teamwork and faster project completion.
- Evaluated payer relationship strategies, leading to enhanced renewal rates and measurable improvements in compliance metrics.
- Redesigned credentialing workflows, minimizing delays and increasing overall efficiency by streamlining documentation processes.
- Fostered a team-oriented environment, encouraging professional development and collaboration among network coordinators.
Contract Manager
Edwards Health Care Services, Inc.
02.2023 - 01.2025
- Managed durable medical equipment contracts, enhancing client relations and contract growth.
- Developed a digital database for insurance contracts, boosting sales and ensuring compliance.
- Collaborated with legal teams to negotiate favorable terms, ensuring regulatory adherence.
- Facilitated meetings to drive project success and strengthen inter-company partnerships.
- Resolved claims discrepancies, improving communication between claims and insurance departments.
Project Coordinator
CHAMPtitles
07.2022 - 02.2023
- Coordinated product launches, optimizing features for enhanced client usability.
- Facilitated client relations, leading weekly meetings to ensure seamless communication.
- Oversaw external resources, ensuring project alignment and timely delivery.
- Developed vendor training programs, enhancing product launch acclimation.
Workflow Specialist / Client Services Coordinator
GOJO Industries
01.2020 - 07.2022
- Defined and optimized workflows for 20-50 projects weekly, enhancing resource allocation.
- Generated detailed performance reports for 14-member team, improving project tracking.
- Led Workfront software support, enhancing user experience and solving technical issues.
- Analyzed processes to identify gaps, implementing solutions for operational efficiency.
- Managed client relationships, ensuring market needs were met and communication was clear.
GOJO Account Services and Sustainability Communications Intern for Marketing Services
GOJO Industries
05.2018 - 01.2020
- Led weekly account meetings, enhancing team coordination and strategic alignment.
- Presented strategic initiatives to senior leaders, driving organizational growth.
- Streamlined historical documentation, fostering efficient process initiatives.
- Crafted communication strategies, optimizing project timelines and stakeholder engagement.
- Coordinated legal documents, ensuring compliance and organizational integrity.
- Managed Sustainability Report content, collaborating with experts for impactful narratives.
- Guided Sustainability Report team, ensuring timely and accurate copy review.
- Developed compelling Amazon product copy, boosting customer engagement and sales.
Education
Bachelor of Science - Communication And Public Relations
Notre Dame College
12.2019
Skills
- Strategic planning
- Conflict resolution
- Financial analysis
- Contract Management
Timeline
Senior Contract Manager
Edwards Health Care Services, Inc.
01.2025 - Current
Contract Manager
Edwards Health Care Services, Inc.
02.2023 - 01.2025
Project Coordinator
CHAMPtitles
07.2022 - 02.2023
Workflow Specialist / Client Services Coordinator
GOJO Industries
01.2020 - 07.2022
GOJO Account Services and Sustainability Communications Intern for Marketing Services
GOJO Industries
05.2018 - 01.2020
Bachelor of Science - Communication And Public Relations
Notre Dame College