Jordan Moore
Bellflower,CA
Summary
Throughout my work experience I have learned to be a hard-working individual. One who is not limited by new environments and challenging situations. I have learned to grow and adapt in any situation I am put in. It has been shown that I am one that can learn and grow to be a successful worker.
Overview
3
3
years of professional experience
Work History
Banquet Captain
Top of the V
06.2023 - Current
- Supervise functions, delegate service staff, working closely with group contacts and culinary staff to ensure maximum possible guest experience
- Coordinate with the event host on all aspects of the banquet function
- Lead banquet staff, including training, presentation, and policies, especially around alcohol and food allergies
- Prepare all buffets labels to identify food items and communicate with kitchen staff to be ready prior schedule
- Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions
- Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Server
Top of the V
06.2021 - Current
- 2 years of fine dining/upscale serving experience
- Have done 200+ covers in 5 hours of service
- Maintained extensive knowledge of 30+ menu items
- Can maintain a positive attitude during chaotic situations
- Quickly developed relationships with guests and maintained positivity while servicing up to 7 tables during prime-time hours
- Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners
- Ensured guest satisfaction when executing up to a 12-course tasting menu
- Present and open wine tableside with extensive knowledge of each wine
- Ran the Expo line under Michelin Star Chef Edgar Beas.
Education
Lakewood High School
Lakewood, CASkills
- Staff Leadership
- Attention to Detail
- Reliable and Responsible
- Exceptional Customer Service
- Guest Engagement
Timeline
Banquet Captain
Top of the V
06.2023 - Current
Server
Top of the V
06.2021 - Current
Lakewood High School