Jordan Moore
Bayonne,NJ
Summary
Successful sales representative With 4+ years of experience in customer service and have a vast understanding in automotive repair, Shop procedures. Well verst in parts ordering and customer communication, resourceful with problem solving and well focused with gaining good service reviews.
Overview
3
3
years of professional experience
Work History
Automotive Technician
Mavis Discount Tires
Bayonne, NJ
06.2024 - Current
- Providing detailed work orders and helping Customer understand issues with vehicle.
- Check Customer vehicle for any repairs that are needed.
- Conduct basic maintenance, alignments, tune-ups, and oil changes when needed.
- Operated a variety of shop equipment safely and efficiently.
- Maintained shop safety protocols to meet regulatory and company expectations.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
Manager
McDonald's Restaurant
Jersey City, NJ
01.2021 - 05.2024
- Monitored staff performance and provided feedback to ensure quality customer service.
- Help coordinate crew to operate with efficiency.
- Trained new employees on job duties and company policies.
- Interacted with customers regularly to ensure their needs were met.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Created schedules for staff members according to business needs.
Education
Some College (No Degree) - Automotive Engineering
Lincoln Technical Institute
Union, NJ03-2023
Skills
- Vehicle Inspection
- Customer Relations
- Ticket writing
- Issue Resolution
- Customer Service
- Troubleshooting skills
- Supply Ordering
- Service Scheduling
- ASE Certification
- Valid Driver's License
- Understanding with TireMax, epicor, and Prodemand
Timeline
Automotive Technician
Mavis Discount Tires
06.2024 - Current
Manager
McDonald's Restaurant
01.2021 - 05.2024
Some College (No Degree) - Automotive Engineering
Lincoln Technical Institute
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