Jordan Moore
Fort Meade
Summary
Seasoned sales / Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Sales/Operations Manager
Florida Coating Supply
Lakeland
01.2025 - Current
- Coordinated inventory management to enhance product availability for timely customer orders.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Streamlined sales processes to boost team communication and operational efficiency.
- Managed daily operations of the sales team including hiring, training, and performance evaluations.
- Analyzed sales data to identify trends and inform operational strategies.
- Managed vendor relationships to maintain quality supply chain operations.
- Developed customer service strategies to elevate service quality and drive sales efficiency.
Operations Manager Over Mining Equipment
American Dream Builders
05.2022 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Increased profit by streamlining operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and implemented strategies to maximize customer satisfaction.
- Supervised operations staff to ensure compliance with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
- Reduced operational risks while organizing data to forecast performance trends.
Project Management Assistant / Engineer Tech
Geo-Solutions
12.2020 - 05.2022
- Facilitated meetings between project stakeholders to address deliverables, schedules, and conflicts, promoting collaboration and timely resolutions.
- Communicated project updates to senior team members and clients to ensure alignment on goals.
- Monitored project time to maintain accurate records and updated software spreadsheets accordingly.
- Prepared and charted data and metrics for detailed status reports.
- Documented time spent on projects and maintained updated master tracking documents for clarity.
- Organized materials, charts, and reports for weekly meetings to support clear communication and decision-making.
- Completed multiple tasks simultaneously to optimize project completion.
- Offered technical support and troubleshot issues to enhance office productivity.
- Assisted customers in finding products by checking store systems for availability at other locations.
Shop Manager / Equipment Sales
Final Grade Excavating And Paving
02.2017 - 11.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, addressed issues, and streamlined operations to meet productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Trained team members in effective strategies to achieve operational and sales targets.
- Monitored and analyzed sales reports to pinpoint growth opportunities and inform strategic decisions.
- Assisted in recruiting, hiring and training of team members.
Sales Manager's Assistant
360 Solar
11.2015 - 02.2017
- Developed and maintained administrative processes and procedures, enhancing operational efficiency and accuracy.
- Coordinated with vendors, contractors, and professional services personnel to streamline order receipt and activity direction.
- Assisted coworkers by managing various tasks to foster collaboration in the office environment.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Digital Content Creator
Helpmates
09.2013 - 11.2015
- Implemented targeted strategies to increase social media followers by engaging with audiences.
- Created dynamic graphics and content pieces that contributed to increased website and social media traffic.
- Developed original content through social listening and independent research to enhance audience connection.
- Created content with SEO keywords drawn from Google Analytics.
- Applied current editing and photography tools to tell great stories.
- Conducted online research to obtain relevant information and materials.
Education
Associate of Science - Sales
Sandler Training For Complex Deals
Tampa, FL05-2023
Industrial Management Technology - Computer Networking And Telecommunications
South Florida State College
Avon Park, FL05-2020
Skills
- Program Administration
- Financial Management
- Contract Management
- Performance Reporting
- Workflow Optimization
- Inventory Management
- Business Development
- Customer Service
- Data Analysis
- Marketing
- Production
- Logistics Oversight
- Customer Relationship Management (CRM)
- Sales Background
- Market Research
- PowerShell Scripting
- Microsoft System Center
- Microsoft StaffHub
- Microsoft Teams
- Active Directory
- Windows Server
- Microsoft PowerApps
- Office 365 Security
Certification
Microsoft 365 Fundamentals Specialization
Business Analysis & Process Management
Affiliations
volunteer for the city of Fort Meade for events
Timeline
Sales/Operations Manager
Florida Coating Supply
01.2025 - Current
Operations Manager Over Mining Equipment
American Dream Builders
05.2022 - Current
Project Management Assistant / Engineer Tech
Geo-Solutions
12.2020 - 05.2022
Shop Manager / Equipment Sales
Final Grade Excavating And Paving
02.2017 - 11.2020
Sales Manager's Assistant
360 Solar
11.2015 - 02.2017
Digital Content Creator
Helpmates
09.2013 - 11.2015
Associate of Science - Sales
Sandler Training For Complex Deals
Industrial Management Technology - Computer Networking And Telecommunications
South Florida State College