JORDAN MORRIS
AVON
Summary
Lead diverse groups and deliver enriching experiences through effective communication and cultural understanding. With three years of experience in roles such as Multicultural Ambassador and Orientation Leader, excels in fostering community engagement and brand awareness. Adept at event planning, public speaking, and negotiation, consistently demonstrating adaptability and emotional intelligence to drive positive outcomes. Eager to leverage these skills in creating innovative solutions and enhancing organizational success.
Results-driven professional with comprehensive background in strategic planning and execution. Known for delivering impactful solutions that align with business goals and foster team collaboration. Highly adaptable and reliable, skilled in critical analysis and innovative problem-solving to meet evolving organizational needs.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Human Systems & Engagement Strategist
New Student Programs
Chicago, IL
08.2025 - Current
- Led cross-functional teams to implement new initiatives and streamline operational processes.
- Analyzed program effectiveness through data collection and feedback, driving continuous improvement.
- Mentored junior strategists, providing guidance on project execution and strategic planning techniques.
- Managed high-impact projects from inception to completion, consistently delivering results on time and within budget constraints.
Multicultural Ambassador
LUC Admissions
Chicago, IL
10.2023 - Current
- Participated in community outreach activities to promote company.
- Implemented creative strategies to increase brand awareness and engagement.
- Assisted in organizing and executing marketing events and activations.
- Acted as positive role model for other team members and ambassadors.
Orientation Leader
New Student Programs
Chicago, IL
05.2024 - 08.2025
- Developed excellent communication and interpersonal skills in order to effectively interact with a wide variety of people.
- Introduced new students to university through orientation programs.
- Demonstrated strong organizational skills by preparing materials for presentations, organizing events, and creating agendas.
- Exercised creativity when developing engaging activities for new students during orientation week.
- Guided groups of new students through campus resources and support services, fostering smoother transitions and increased engagement.
- Partnered with faculty and student organizations to coordinate welcome events, strengthening community ties and participation.
Tour Guide
LUC Admissions
Chicago, IL
01.2023 - 04.2025
- Managed and led small and large groups of guests while conducting public and private tours.
- Provided knowledgeable answers to questions about destinations on tours.
- Utilized effective time management techniques to ensure timely completion of tasks.
- Exhibited strong interpersonal skills when interacting with clients from diverse backgrounds.
- Fostered positive relationships with visitors, enhancing overall experience and satisfaction.
Customer Fulfillment Associate
Target
Avon, IN
09.2022 - 09.2024
- Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.
- Supported marketing efforts by developing visual merchandising strategies for retail partners, resulting in improved brand presence.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Crew Member
MLK Center
Indianapolis, Indiana
05.2021 - 09.2021
- Led campus tours, sharing personal stories and identifying important campus locations for students and families.
- Cleared and bussed tables and mopped lobby floors during closing times.
- Cleaned and sanitized store restroom areas and stalls.
- Addressed customer complaints by remaking dishes and administering refunds.
- Trained new employees regarding company policies and food preparation procedures.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary.
Education
High School Diploma -
Charles A. Tindley Accelerated School
Indianapolis, IndianaBachelor of Arts (B.A.) - Sociology & Philosophy
Loyola University Chicago
Chicago, IL, US05.2027
Skills
- Social Perceptiveness (Experienced)
- Team Management (Skillful)
- Diverse Cultural Understanding (Expert)
- Adaptability (Expert)
- Interpersonal Skills (Skillful)
- Negotiation (Skillful)
- Efficiency optimization
- Public Speaking (Experienced)
- Event Planning (Experienced)
- Client engagement
- User support
- System diagnostics
Certification
- CITI Program
- Lakeside Investigators
- Human Researcher
LANGUAGES
Swahili (Novice)
English (Native)
Maasai (Proficient)
Timeline
Human Systems & Engagement Strategist
New Student Programs
08.2025 - Current
Orientation Leader
New Student Programs
05.2024 - 08.2025
Multicultural Ambassador
LUC Admissions
10.2023 - Current
Tour Guide
LUC Admissions
01.2023 - 04.2025
Customer Fulfillment Associate
Target
09.2022 - 09.2024
Crew Member
MLK Center
05.2021 - 09.2021
Bachelor of Arts (B.A.) - Sociology & Philosophy
Loyola University Chicago
High School Diploma -
Charles A. Tindley Accelerated School