Jordan Myers
Citrus Heights,CA
Summary
Dedicated Koinonia Family Services employee (currently a Facility Administrator) who's objective is to continue to grow within the agency while continuing to support the youth and families served.
Overview
11
11
years of professional experience
Work History
Facility Administrator
Koinonia Family Services
Loomis, CA
09.2020 - Current
- Directing day-to-day operations at assigned facility and oversight of provision of person-centered services and trauma informed care practices for youth in the Behavioral Health Program
- Working with post adoption clients in behavioral health program as well as clients of higher acuity.
- Ensuring all operations are conducted in accordance with applicable federal, state, and local laws, regulations, accreditation standards, and company policy
- Program and policy development
- I successfully work in collaboration with Social Worker and Kaiser Permanente case managers in treatment of our youth and successfully maintain relationship with our Kaiser Case Managers.
- Generating quarterly performance reports and annual performance reports that get sent to Kaiser Permanente and Koinonia’s Board of Directors
- Providing direct supervision and training of all Mental Health Support Workers at my site as well as developing new training content specific to site’s program
- Budget auditing and management and training of staff in budget auditing and management
- Established culture of teamwork among my team, fostering collaboration towards common goals.
- Schedule management of staffing in facility for the supervision of clients
- Assisting in staff recruitment and interviewing potential new staff
- Maintaining facility grounds and vehicles.
Facility Administrator Assistant
Koinonia Family Services
Loomis, CA
07.2018 - 08.2020
- Managed tracking and placement of referrals: coordinated youth intakes with various hospitals/facilities, set up follow up care with Kaiser for youth discharging from facility
- Maintained daily communications with Kaiser Permanente Case Managers
- Medication management: purchased, received, logged, stored, dispensed, and disposed of medications in accordance with prescription directions, agency policies, and licensing regulations
- Communicated important medication information with FA, Social Worker, and staff
- Managed Client Files: Accurately maintained electronic and paper client records for all active and past clients
- Performed self-audits to ensure accuracy and standardization of information, and reports irregularities and potential problems to FA or HFT Director
- Participated in staff reviews of youth and implementation of clients’ treatment plans and program disciplinary measures
- Trained new Facility Administrator Assistants and staff as well as developed training guides for new Facility Administrator Assistants.
Child Care Counselor
Koinonia Family Services
Rocklin, CA
05.2017 - 07.2018
- As lead staff, utilized to train new incoming staff at multiple facilities
- Observed and documented residents’ activities and behaviors to assess their needs and progress
- Participated with social worker and residents in periodic group and individual therapy sessions
- Participated in staff reviews of residents and helped implement residents' treatment plans and program goals
- Worked cooperatively with social worker and other clinical staff
- Provided direct supervision of youth (residents) during daily program tasks and activities and provided them support when needed
- Accompanied residents off-grounds for educational or recreational activities and to appointments with community agencies and private services providers.
Shift Supervisor
Starbucks Coffee Company
Rocklin, CA
02.2014 - 06.2017
- Assisted store manager in executing store operations during scheduled shifts
- Deployed partners and delegated tasks so partners can create and maintain Starbucks Experience that Starbucks customers love and expect
- Some key responsibilities included: Assisted with new partner training and development
- Contributed to positive team environment by recognizing alarms or changes in morale and performance and then communicating those to store manager
- Followed operational policies and procedures, including those for cash handling and safety and security
- Followed all cash management policies and ensure proper cash management practices are followed by the team
- Recognized and reinforced individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Barista
Starbucks Coffee Company
Folsom, CA
11.2012 - 02.2014
- Create the Starbucks Experience for customers by providing prompt service, quality beverages and products, and maintain a clean and comfortable store environment
- Some key responsibilities included: Acted with integrity, honesty, and knowledge that promoted the culture, values, and mission or Starbucks
- Maintained a calm demeanor at all times to keep the store operating to standard and to set a positive example for the team
- Discovered and responded to customer needs
- Followed health, safety, and sanitation guidelines for all products.
Education
Sociology -
Folsom Lake College
Folsom, CAInternational Business Relations -
Arizona State University
Tempe, AZHigh School Diploma -
Vista Del Lago High School
Folsom, CA05.2010
Skills
- Staff Training and Development
- Operations
- Budget Management
- Customer Service
- Program Development
- Communications
Websites
Certifications/Activities
- STRTP Administrator Certificate from California Department of Social Services Community Care Licensing division (expires June 2025)
- Group Home Administrator Certificate from California Department of Social Services Community Care Licensing division (expires November 2024)
- Volunteered with Junior Achievement participating in their 'JA for a Day' program
Timeline
Facility Administrator
Koinonia Family Services
09.2020 - Current
Facility Administrator Assistant
Koinonia Family Services
07.2018 - 08.2020
Child Care Counselor
Koinonia Family Services
05.2017 - 07.2018
Shift Supervisor
Starbucks Coffee Company
02.2014 - 06.2017
Barista
Starbucks Coffee Company
11.2012 - 02.2014
Sociology -
Folsom Lake College
International Business Relations -
Arizona State University
High School Diploma -
Vista Del Lago High School