Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Nahaku

Lyles,Tennessee

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

8
8
years of professional experience

Work History

Supervisor

6th and Peabody
01.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Manager

Elevate Coffee
02.2022 - 04.2024
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Sales Assiocate

Desert Sun Tanning Salons
08.2016 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

Associate of Arts - General Studies

Green River College
Auburn, WA
06.2018

Skills

  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Priority management
  • Customer Engagement
  • Relationship Building
  • Client Engagement

Timeline

Supervisor

6th and Peabody
01.2023 - Current

Manager

Elevate Coffee
02.2022 - 04.2024

Sales Assiocate

Desert Sun Tanning Salons
08.2016 - 01.2019

Associate of Arts - General Studies

Green River College

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Jordan Nahaku