- Outdoor Recreation
- Camping
- Boating
- I like working with my hands and fixing things
- DIY and Home Improvement
- Motorcycle riding
Jordan Niermeyer
Caledonia,WI
Summary
Dynamic sales professional with a proven track record at Oldcastle APG, excelling in customer relationship building and territory management. Leveraged strong interpersonal communication skills to enhance client satisfaction, resulting in increased sales revenue. Adept at product training and delivering exceptional service, fostering loyalty and driving business growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Representative
Oldcastle APG
Atlanta, GA
06.2005 - Current
- Developed strong customer relationships to enhance client retention and satisfaction.
- Identified market trends to inform product offerings and sales strategies.
- Collaborated with team members to optimize sales processes and improve efficiency.
- Trained new sales staff on company policies, product knowledge, and effective selling techniques.
- Conducted product presentations and demonstrations to educate clients on features and benefits.
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Maintained responsibility for 48 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
Hewlett Packard Sales Representative
BDSmktg
Milwaukee, WI
08.2006 - 10.2008
- Developed and maintained strong client relationships to drive customer satisfaction and loyalty.
- Contributed to event marketing, sales and brand promotion.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Customer Service Representative
Master Lock Company
Milwaukee, WI
04.2001 - 06.2005
- Delivered exceptional customer support through effective communication and problem-solving techniques.
- Managed customer inquiries via phone, email, and live chat, ensuring timely responses and resolutions.
- Collaborated with cross-functional teams to streamline service processes and enhance customer satisfaction.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Created and assigned key systems for school districts and safety lockout systems for corporations.
Education
High School Diploma -
Waupaca High School
Waupaca, WISkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product training
- Business relationships
- Territory management
Certification
ICPI (Interlocking Concrete Pavement Institute) certification
Xerox Document University degree
Interests
Timeline
Hewlett Packard Sales Representative
BDSmktg
08.2006 - 10.2008
Sales Representative
Oldcastle APG
06.2005 - Current
Customer Service Representative
Master Lock Company
04.2001 - 06.2005
High School Diploma -
Waupaca High School