Jordan Ott
Jet's Pizza
Marion,OH
21
years of professional experience
I'm an overall hard worker just wanting to find a place that i can grow with and who appreciates all the effort i put into my work. No job too small, no job too dirty. If it needs done i will do it as best i can. I'm very comfortable and love being around people or do just as well by myself.
Work History
Delivery Driver
9 Years 11 Months- Delivered orders promptly to ensure customer satisfaction and retention.
- Maintained vehicle cleanliness and adherence to safety regulations.
- Assisted in training new drivers on delivery procedures and company policies.
- Optimized delivery routes for efficiency and reduced wait times.
- Addressed customer inquiries and resolved issues during deliveries effectively.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Warehouse Manager
8 Years 7 Months- Oversaw daily warehouse operations, ensuring compliance with safety regulations and efficient workflow.
- Managed inventory levels using advanced tracking systems to optimize stock replenishment processes.
- Trained and mentored team members on best practices for material handling and equipment use.
- Coordinated shipping and receiving activities, ensuring timely delivery of goods to clients.
- Developed strategic plans for space utilization, increasing storage capacity by reorganizing layouts.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Implemented preventive maintenance schedule for warehouse equipment, reducing downtime and repair costs.
General Manager
10 Years 6 Months- Streamlined operations to enhance efficiency and reduce wait times for customers.
- Led staff training programs, improving service quality and employee performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed marketing strategies that increased customer engagement and brand loyalty.
- Fostered a positive team environment through effective communication and conflict resolution.
- Analyzed sales data to identify trends, driving informed decision-making for menu offerings.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma
Skills
Positive attitude
Customer service
Teamwork and collaboration
Attention to detail
Dependable and reliable
Punctual
Time management skills
Hard worker
Interests
I enjoy spending time with my parents and friends. I also enjoy a quiet day
or watching football
Timeline
Warehouse Manager
Office City Express
09.2017 - 04.2026Read More
Delivery Driver
Jet's Pizza
09.2016 - CurrentRead More
General Manager
Marco's Pizza
01.2006 - 07.2016Read More
Buckeye Valley High School
High School Diploma
Read More