Jordan Pacheco
New Bedford,MA
Summary
Dedicated and motivated professional with a strong background in customer service and youth mentoring. Proven ability to thrive in fast-paced environments while delivering exceptional service and fostering positive relationships. Adept at multitasking, managing time effectively, and ensuring customer satisfaction through attentive service and clear communication. Committed to leveraging interpersonal skills and leadership abilities to contribute to team success and community engagement.
Overview
8
8
years of professional experience
Work History
Server
Cask and Pig Kitchen and Alehouse
08.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Soccer Coach Volunteer
Resendes Soccer Academy
04.2022 - Current
- Volunteered as a youth soccer coach, sharing expertise and passion for the sport with young athletes.
- Developed and implemented training sessions focused on skill development, teamwork, and sportsmanship.
- Fostered a positive and inclusive environment, encouraging players of all backgrounds to participate and grow.
- Collaborated with coaching staff to enhance player development programs and ensure effective communication with parents and players.
- Mentored young players, helping them build confidence on and off the field while instilling a love for the game.
Warehouse Laborer
Jordan's Furniture
01.2022 - 07.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Updated daily logs with regular shift activities and incident details.
Warehouse Laborer
Titleist
01.2021 - 11.2021
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
Cashier
Stop & Shop
09.2016 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - History
Bristol Community College
High School Diploma -
Dartmouth High School
Dartmouth, MA06.2017
Skills
- Performance Analysis
- Strategic Planning
- Team Leadership
- Cultural Awareness
- Discipline and Focus
- Teamwork and Communication
Timeline
Server
Cask and Pig Kitchen and Alehouse
08.2022 - Current
Soccer Coach Volunteer
Resendes Soccer Academy
04.2022 - Current
Warehouse Laborer
Jordan's Furniture
01.2022 - 07.2022
Warehouse Laborer
Titleist
01.2021 - 11.2021
Cashier
Stop & Shop
09.2016 - 01.2020
Associate of Arts - History
Bristol Community College
High School Diploma -
Dartmouth High School
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