Jordan Parkins
Miami,FL
Summary
Detail-oriented Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
9
9
years of professional experience
Work History
Sales / Office Manager
One Switch Rent-A-Car
Miami, FL
05.2020 - 06.2024
- Lead and manage the daily operations of the office, ensuring smooth administrative workflow and high productivity
- Coordinate client meetings, staff events, and travel arrangements
- Coordinated vehicle maintenance, repairs, and inspections to ensure safety and availability
- Assisted in developing and implementing sales and marketing strategies
- Processed reservations, contracts, and payments efficiently
- Conducted training and performance evaluations (ensure agents are aware of new policies, rates, sales goals)
- Develop and maintain filing systems, both electronic and physical, for accurate and timely retrieval of documents
- Running daily business reports/ Inventory reports
Revenue Performance Manager
Edison Interactive
Miami, FL
09.2019 - 03.2020
- Developed and implemented pricing strategies to optimize revenue and profitability
- Analyzed historical data, market trends, and competitor pricing to inform pricing decisions
- Monitored and adjusted pricing in response to market demand and inventory levels
- Collaborated with sales and marketing teams to develop promotional campaigns and special offers
- Generated regular reports on revenue performance and provided insights for management decision-making
- Identified opportunities to improve revenue through new services, products, and market segments
- Ensured that pricing strategies were aligned with overall business goals and objectives
- Utilized revenue management software and tools to track and forecast revenue performance.
Branch Manager
LMP Rentals
Miami Beach, FL
07.2018 - 05.2019
- Oversee daily operations, including fleet management, reservations, and customer service
- Lead and train a team of 20+ staff to deliver exceptional service and achieve sales targets
- Implement strategies to maximize fleet utilization and minimize downtime
- Handle customer inquiries, complaints, and feedback to maintain high satisfaction levels
- Monitor and analyze performance metrics to identify areas for improvement
- Manage budgets, control costs, and ensure profitability.
Branch Manager
SIXT-Rent-A-Car
Pompano Beach, FL
05.2015 - 07.2018
- Managed branch operations including fleet management, customer service, and sales
- Enhanced branch profitability through effective cost control and revenue management
- Developed and executed local marketing strategies to drive business growth
- Ensured high levels of customer satisfaction through effective service and problem resolution
- Oversaw maintenance and repair schedules to ensure vehicle safety and availability
- Implemented process improvements to enhance operational efficiency
- Analyzed market trends and competitive landscape to identify opportunities and threats.
Education
Associate of Science - Business Administration And Management
Miami Dade College
Miami, FL08-2018
Skills
- Data Entry
- Inventory Control
- Operations Management
- Customer Service
- Workforce Management
- Office Management
- Administrative Support
- Team Supervision
- Expense Reporting
- Staff Management
- Staff hiring
- Scheduling
- Performance Improvement
- Conflict Management
- Budget Administration
- Bookkeeping
Timeline
Sales / Office Manager
One Switch Rent-A-Car
05.2020 - 06.2024
Revenue Performance Manager
Edison Interactive
09.2019 - 03.2020
Branch Manager
LMP Rentals
07.2018 - 05.2019
Branch Manager
SIXT-Rent-A-Car
05.2015 - 07.2018
Associate of Science - Business Administration And Management
Miami Dade College
Similar Profiles
Eli RashidovEli Rashidov
Corporate Fleet / Branch Manager at Drivo Rent A Car/ Ace & Fox Rent CarCorporate Fleet / Branch Manager at Drivo Rent A Car/ Ace & Fox Rent Car
Muhammad Salal ShahMuhammad Salal Shah
Graduate Sales & Management Trainee at Enterprise Rent a Car / Exotic Car CollectionGraduate Sales & Management Trainee at Enterprise Rent a Car / Exotic Car Collection
Jesus RuizJesus Ruiz
Car Rental Agent at One Switch Rental CarCar Rental Agent at One Switch Rental Car
Javier FanegoJavier Fanego
Intake & Authorization Specialist at Ciressolution Home HealthIntake & Authorization Specialist at Ciressolution Home Health
Rosena DelhommeRosena Delhomme
Quality Assurance Representative (FM-5550-CA) at United States Army Corps Of EngineersQuality Assurance Representative (FM-5550-CA) at United States Army Corps Of Engineers