Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Jordan Phillips

Lake Worth,TX

Summary

Dynamic and results-driven professional with extensive experience at Albertsons Grocery Store, excelling in customer service and inventory management. Proven ability to enhance product displays and maintain cleanliness standards, ensuring an appealing shopping environment. Skilled in cash handling and adept at fostering teamwork to achieve operational goals. Experienced Produce Clerk with a robust background in managing fresh produce sections in busy retail settings. Strengths include exceptional knowledge of fruits and vegetables, proven skills in customer service and inventory management, and ability to maintain quality standards. Previously made significant impact by improving stock rotation practices and enhancing customer satisfaction levels through prompt services. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Produce Clerk

Albertsons Grocery Store
Lake Worth, Texas
05.2023 - Current
  • Assisted customers with product selection and inquiries.
  • Operated cash registers, processing customer transactions efficiently and accurately.
  • Participated in inventory counts, verifying stock levels and identifying discrepancies.
  • Kept accurate records of inventory levels and restocked as needed.
  • Stocked produce displays with fresh fruits and vegetables, keeping items organized and accessible.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Utilized shrink wrap machine for wrapping products properly.
  • Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
  • Followed proper receiving procedures for perishable items.
  • Stayed up-to-date on new products offered in the department.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Rotated stock to maintain freshness.
  • Assisted customers with product, promotion and policy information.
  • Performed quality checks on produce, removing damaged or spoiled items promptly.
  • Updated pricing and sales signs to promote merchandise.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
  • Computed purchases and received and processed cash or credit payment.
  • Followed established food safety guidelines when handling perishables such as fruits and vegetables.
  • Monitored temperature logs for refrigerators and freezers.
  • Maintained produce department cleanliness, ensuring a hygienic and appealing shopping environment.

General Merchandiser

Albertsons Grocery Store
Lake Worth, Texas
07.2024 - 08.2025
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Organized product displays in retail stores according to company guidelines.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Assisted customers with product selection and answered inquiries about product features.
  • Resolved any customer complaints or disputes regarding merchandise returns or refunds.
  • Operated forklift and pallet jack to transport heavy loads.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Monitored inventory levels and adjusted stocking accordingly.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Cashier

Albertsons Grocery Store
Lake Worth, Texas
02.2024 - 03.2024
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Resolved customer complaints professionally in accordance with company policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed customer payments quickly and returned exact change and receipts.
  • Checked personal identifications during alcohol and tobacco sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Followed company security procedures for handling large sums of money.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customer questions and provided store information.

Education

High School Diploma -

Lake Worth High School
Lake Worth
05-2024

Skills

  • Customer service
  • Team collaboration
  • Supply restocking
  • Cash register operation
  • Cash handling
  • Cleaning and sanitation
  • Product displays
  • Customer relations management
  • Adaptable and flexible
  • Speech clarity
  • Flexible hours
  • Professionalism
  • Teamwork
  • Team cooperation
  • Inventory and stocking
  • Packaging and labeling
  • Merchandising and display
  • Price checking
  • Management interaction
  • Self motivation
  • Safety and cleanliness standards
  • Product rotation

Certification

  • ServSafe Food Protection Manager Certififcation
  • Level Two Security License

Affiliations

  • I try go to the gym at least 2-3x a week
  • At least once a month i go out to my grandpas house to clean, make sure he is up to date on his medicine, and just overall to check up on him
  • I like play basketball whenever available

Accomplishments

  • Graduated as a Dual Credit student.
  • Graduated with OnRamps.
  • Graduated with a 3.4 GPA

Timeline

General Merchandiser

Albertsons Grocery Store
07.2024 - 08.2025

Cashier

Albertsons Grocery Store
02.2024 - 03.2024

Produce Clerk

Albertsons Grocery Store
05.2023 - Current

High School Diploma -

Lake Worth High School

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Jordan Phillips