Jordan Pineda
Gaithersburg,MD
Summary
To obtain a challenging position with a progressive organization, that will utilize my existing skills to establish a stable career offering growth and advancement.
Overview
7
7
years of professional experience
Work History
Project Manager
Keystone Building and Restoration
Gaithersburg, USA
12.2023 - Current
- The Project Manager will oversee both on and off-site functions while maintaining direct contact with customers and sub-contractors. The Project Manager will oversee the complete roofing process from pre-install through the completion of the project.
- Site Management: Oversee daily operations, acting as the main point of contact for crews and subcontractors.
- Updated clients on project progress, schedule changes, and material choices to ensure transparency and client satisfaction.
- Maintained job records, photos, and necessary paperwork to support project tracking and compliance.
Porter
Audi Rockville
Rockville, USA
09.2021 - Current
- Managed diverse customer service and administrative tasks, resolving customer issues efficiently.
- Demonstrate dedication and work ethic through consistent attendance and top-level performance.
- Drive vehicles to different areas of dealership to meet display standards. Inspect vehicles to identify damage.
- Greeted customers and opened car doors, creating a welcoming service experience.
- Locate and deliver vehicles or provide customers with location instructions.
- Assisted service technicians with necessary tasks, supporting smooth workflow in operations.
Bag Room Attendant
Woodmont Country Club
Rockville, USA
07.2019 - 07.2021
- Coordinated continuous detailing and maintenance of golf course equipment and facility.
- Collaborated with internal teams to resolve guest service issues and accommodate special requests, enhancing overall guest satisfaction.
- Maintained inventory levels of golf carts, tees, range balls, towels and water station supplies.
- Monitored driving range and bag drop area for cleanliness, ensuring compliance with company standards and creating a welcoming environment.
- Resolved guest concerns and complaints while keeping supervisors informed of situations, contributing to improved customer relations.
- Communicated with the manager to discuss ride maintenance or repair issues. Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Provided physical assistance to visitors getting onto and off of rides.
Education
High School Diploma -
Col. Zadok Magruder High School
Rockville, MD05-2019
Skills
- Project management
- Project planning
- Scope control
- Quality control
- Project communication
- Driving
- Bilingual
- Spanish
- Guest Services
- Active listening
- Manual transmission
- Porter Experience
Timeline
Project Manager
Keystone Building and Restoration
12.2023 - Current
Porter
Audi Rockville
09.2021 - Current
Bag Room Attendant
Woodmont Country Club
07.2019 - 07.2021
High School Diploma -
Col. Zadok Magruder High School