Jordan Platt
Westerly,RI
Summary
Hello, my name is Jordan and I live in Shelter Harbor. I am a beginner but highly motivated waitress with an engaging personality and flexible approach. I'm upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress/Cashier/Delivery Driver
Supreme Restaurant & Bar
04.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
Digital Shopper
Walmart
05.2021 - 03.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Manicurist and Pedicurist
Uptown Salon & Spa
06.2021 - 05.2022
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Grew repeat client base through effective marketing and customer service.
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
Hostess/Busser/Food Runner
Paddys Beach Club
08.2020 - 09.2020
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Beach Parking Attendant
Weekapaug Yacht Club
06.2020 - 08.2020
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Answered general questions about parking fees, facilities, and directions.
- Made sure everyone who came through the parking lot had beach parking passes.
Drive-Thru Cashier
Honey Dew Donuts
09.2019 - 01.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
Restaurant Hostess
The Haversham Tavern
02.2019 - 05.2019
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Westerly High School
Westerly, RI06.2021
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI02.2024
Skills
- Greeting guests
- Excellent customer service
- Team Collaboration
- Strong multitasking
- High Energy and Stamina
- Communication
- Patience and Tolerance
- Professional Appearance
Certification
Currently getting tip-certified.
my hobbies are fishing, kayaking, and boating.
During my free time I love to go fishing, mostly fresh water but I enjoy both. On sunny days I love to go kayaking, it's very relaxing and adventurous. And in the summer I love going on my fathers boat, he takes me and my friends to Block Island all the time.
Timeline
Waitress/Cashier/Delivery Driver
Supreme Restaurant & Bar
04.2024 - Current
Manicurist and Pedicurist
Uptown Salon & Spa
06.2021 - 05.2022
Digital Shopper
Walmart
05.2021 - 03.2024
Hostess/Busser/Food Runner
Paddys Beach Club
08.2020 - 09.2020
Beach Parking Attendant
Weekapaug Yacht Club
06.2020 - 08.2020
Drive-Thru Cashier
Honey Dew Donuts
09.2019 - 01.2020
Restaurant Hostess
The Haversham Tavern
02.2019 - 05.2019
High School Diploma -
Westerly High School
Associate of Arts - General Studies
Community College of Rhode Island
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