JORDAN PORRAS
Denver,CO
Summary
Dependable Server/Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Bonefish Grill
02.2023 - Current
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Served high customer volumes during special events, nights, and weekends.
- Conducted training with new servers and oversaw completion of opening-and closing-duties
SERVER
Maggiano's Little Italy
03.2018 - 01.2023
- Provide hospitality services to guests and create a welcoming dining experience
- Present expert knowledge on food and drink items on menu
- Balance multitude of guest counts
- Utilize proper knowledge on electronic pos system known as Aloha Pos
- Served food and beverages promptly with focused attention to customer needs.
CONSTRUCTION LABORER
Watren Concrete Forming Inc.
09.2017 - 02.2018
- Provide concrete foundation forming services
- Intake Informational instructions from superiors
- Utilize information and knowledge to reinforce concrete structures
- Properly position metal frames to lay foundation for homes
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
HOST
Cowboys Saloon
05.2016 - 09.2017
- Intake reservations and phone calls with questions from guests
- Utilized organizational skills by ensuring consistent rotations for all servers to receive equal amount of guest counts
- Employ proper team play by assisting team members when needed
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
HIGH SCHOOL DIPLOMA -
Westminster High School
Westminster, CO01.2017
Skills
- Time Management
- Adaptability
- Customer Service
- Microsoft Teams
- Organized
- Team Work
Timeline
Bartender/Server
Bonefish Grill
02.2023 - Current
SERVER
Maggiano's Little Italy
03.2018 - 01.2023
CONSTRUCTION LABORER
Watren Concrete Forming Inc.
09.2017 - 02.2018
HOST
Cowboys Saloon
05.2016 - 09.2017
HIGH SCHOOL DIPLOMA -
Westminster High School