Cooking, and watching people cook
Jordan Rainey
Crew Trainer At McDonald's
Rochester,New York
Summary
- Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Crew Trainer
McDonald's Restaurant
Rochester , NY
04.2018 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained current knowledge of all team position requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Trained and mentored four new personnel hired to fulfill various roles.
- Provided coaching and mentoring to employees.
Education
Associate of Science - Health Studies
Monroe Community College
Rochester New York 01.2021 - Current
No Degree - Life Science
Niagara University
Niagara Falls, NY 08.2019 - 05.2020
Skills
Cash Handling
Opening and closing procedures
Safe food handling
Staff education and training
Sanitation and cleaning
Complaint resolution
Public speaking
Employee training
Accomplishments
Grade 9 Honor Roll
Grade 11 principles club
Grade 12 Honor roll
Chemistry regents award
Saint Joseph worker award
Affiliations
Mount Olivet Baptist Church
Interests
Longboarding
Fitness, and health
Science
Timeline
Associate of Science - Health Studies
Monroe Community College
01.2022 - Current
No Degree - Life Science
Niagara University
08.2019 - 05.2020
Crew Trainer
McDonald's Restaurant
04.2018 - Current