Overview
Work History
Education
Skills
Related Experience
Additional Experience
Timeline
Generic

JORDAN RAMIREZ

Lodi,CA

Overview

7
7
years of professional experience

Work History

Social Worker Supervisor I

Mary Graham Children's Shelter
04.2024 - Current
    • Interview clients, families, or groups to assess situations, limitations and issues and implement services to address needs
    • Update client documentation for accurate, compliant and current records
    • Advocate for clients to assure respected rights and wishes
    • Assist clients in identifying community resources and connecting with appropriate services
    • Assist clients in developing and setting realistic goals to promote positive change
    • Gather, organize, and input information into digital database
    • Conduct regular reviews of operations and identified areas for improvement
    • Plan, assign, and review the work of a group of social workers engaged in providing social services and related functions
    • Ensure that individuals entitled to services are made aware of service programs

Shelter Social Worker

Mary Graham Children's Shelter
11.2021 - 04.2024
  • Maintained regular contact with clients by calling and visiting clients' homes
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
  • Advocated for clients to assure respected rights and wishes
  • Conducted home visits to assess living environment and facilitate access to necessary resources
  • Conducted home visits to assess clients' home environment and provide support
  • Developed and maintained strong relationships with community resources for successful referrals
  • Collaborated with other professionals to plan and coordinate care for clients

Shelter Counselor

Mary Graham Children's Shelter
03.2018 - 11.2021
    • Guided clients in developing skills and strategies for dealing with problems
    • Developed individualized counseling plans for clients to incorporate short-term and long-term goals
    • Provided emergency response in crisis situations to diffuse tensions and prevent violence
    • Listened to clients' concerns and provided encouragement and support
    • Collaborated with other professionals to coordinate comprehensive care for clients
    • Educated clients on dangers of substance use and prevention techniques
    • Supported individuals dealing with mental health and emotional issues
    • Prepare, update, and maintain variety of records, work orders, logs, charts, and reports

Education

Bachelor of Arts - Criminal Justice

California State University Stanislaus
Turlock, CA
05-2016

San Joaquin Delta College
Stockton, CA
05-2014

High School Diploma -

Tokay High School
Lodi, CA
05-2011

Skills

  • Bilingual-Spanish
  • Therapeutic Crisis Intervention (TCI)
  • CPR, First Aid, AED
  • Resource Family Approval Academy
  • CWS/CMS
  • Microsoft Office
  • Attention to detail
  • Strong communication skills
  • Team player
  • Critical thinker and problem solver

Related Experience

Pathways to Success Volunteer

Turlock Junior High School

  • Develop line of communication with an at risk teenager to encourage success in school and home life
  • Responsible for logging all foul and positive behavior for every day at the school site
  • Ensure to keep in contact with school teachers and counselors in order to able able to have success in the program

Additional Experience

Messenger

Brinks, Sacramento CA

  • Documented details about delivery times, problems, and special circumstances
  • Provided shipping documentation and relayed information to recipients
  • Loaded vehicle carefully, applying knowledge of safety, security, and hazardous materials handling
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers


Sales Associate

The Home Depot, Stockton CA

  • Answered customer questions about sizing, accessories, and merchandise care
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Prepared and led free workshops for all ages and experience levels

Timeline

Social Worker Supervisor I

Mary Graham Children's Shelter
04.2024 - Current

Shelter Social Worker

Mary Graham Children's Shelter
11.2021 - 04.2024

Shelter Counselor

Mary Graham Children's Shelter
03.2018 - 11.2021

Bachelor of Arts - Criminal Justice

California State University Stanislaus

San Joaquin Delta College

High School Diploma -

Tokay High School
JORDAN RAMIREZ