JORDAN RAMIREZ
Lodi,CA
Overview
7
7
years of professional experience
Work History
Social Worker Supervisor I
Mary Graham Children's Shelter
04.2024 - Current
- Interview clients, families, or groups to assess situations, limitations and issues and implement services to address needs
- Update client documentation for accurate, compliant and current records
- Advocate for clients to assure respected rights and wishes
- Assist clients in identifying community resources and connecting with appropriate services
- Assist clients in developing and setting realistic goals to promote positive change
- Gather, organize, and input information into digital database
- Conduct regular reviews of operations and identified areas for improvement
- Plan, assign, and review the work of a group of social workers engaged in providing social services and related functions
- Ensure that individuals entitled to services are made aware of service programs
Shelter Social Worker
Mary Graham Children's Shelter
11.2021 - 04.2024
- Maintained regular contact with clients by calling and visiting clients' homes
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
- Advocated for clients to assure respected rights and wishes
- Conducted home visits to assess living environment and facilitate access to necessary resources
- Conducted home visits to assess clients' home environment and provide support
- Developed and maintained strong relationships with community resources for successful referrals
- Collaborated with other professionals to plan and coordinate care for clients
Shelter Counselor
Mary Graham Children's Shelter
03.2018 - 11.2021
- Guided clients in developing skills and strategies for dealing with problems
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals
- Provided emergency response in crisis situations to diffuse tensions and prevent violence
- Listened to clients' concerns and provided encouragement and support
- Collaborated with other professionals to coordinate comprehensive care for clients
- Educated clients on dangers of substance use and prevention techniques
- Supported individuals dealing with mental health and emotional issues
- Prepare, update, and maintain variety of records, work orders, logs, charts, and reports
Education
Bachelor of Arts - Criminal Justice
California State University Stanislaus
Turlock, CA05-2016
San Joaquin Delta College
Stockton, CA05-2014
High School Diploma -
Tokay High School
Lodi, CA05-2011
Skills
- Bilingual-Spanish
- Therapeutic Crisis Intervention (TCI)
- CPR, First Aid, AED
- Resource Family Approval Academy
- CWS/CMS
- Microsoft Office
- Attention to detail
- Strong communication skills
- Team player
- Critical thinker and problem solver
Related Experience
Pathways to Success Volunteer
Turlock Junior High School
- Develop line of communication with an at risk teenager to encourage success in school and home life
- Responsible for logging all foul and positive behavior for every day at the school site
- Ensure to keep in contact with school teachers and counselors in order to able able to have success in the program
Additional Experience
Messenger
Brinks, Sacramento CA
- Documented details about delivery times, problems, and special circumstances
- Provided shipping documentation and relayed information to recipients
- Loaded vehicle carefully, applying knowledge of safety, security, and hazardous materials handling
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers
Sales Associate
The Home Depot, Stockton CA
- Answered customer questions about sizing, accessories, and merchandise care
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Provided positive first impressions to welcome existing, new, and potential customers
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Prepared and led free workshops for all ages and experience levels
Timeline
Social Worker Supervisor I
Mary Graham Children's Shelter
04.2024 - Current
Shelter Social Worker
Mary Graham Children's Shelter
11.2021 - 04.2024
Shelter Counselor
Mary Graham Children's Shelter
03.2018 - 11.2021
Bachelor of Arts - Criminal Justice
California State University Stanislaus
San Joaquin Delta College
High School Diploma -
Tokay High School