Jordan Richards
Suwanee,GA
Summary
Versatile and results-oriented professional with eight years of diverse experience across multiple industries, including warehouse operations, accounts payable/receivable, education, and logistics. Adept at leveraging a broad skill set in project management, customer service, operations, and accounting to drive efficiency, innovation, and growth. Proven ability to seamlessly adapt to new environments and collaborate across teams to achieve business goals. Strong communicator with a knack for problem-solving, leadership, and delivering high-quality results in dynamic settings.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Kelly Services
Suwanee
12.2025 - Current
- Delivered lesson plans and classroom activities in the absence of regular teacher, ensuring continuity of student learning.
- Demonstrated strong classroom management skills by implementing behavior guidelines and resolving conflicts in a professional manner.
- Collaborated with fellow educators to ensure a smooth transition between lessons and maintained communication with school administration.
- Communicated effectively with parents and staff regarding student behavior and academic progress.
- Adapted quickly to different teaching styles and classroom dynamics, providing effective instruction in a wide range of subjects.
Forklift Operator/Warehouse Lead
Publix
Lakeland,FL
12.2022 - 12.2025
- Safely operated forklifts and other warehouse equipment to load, unload, and transport materials within the warehouse.
- Managed and tracked inventory using warehouse management software to ensure inventory accuracy and streamline order fulfillment.
- Maintained records of material handling activities, including deliveries, receipts, and stock movements.
- Collaborated with team members to meet daily production goals and store order deadlines.
- Assisted with order picking, packing, and labeling, ensuring accurate and timely shipment of goods.
Accounts Payable/Receivable Assistant
BarkBox, Inc.
06.2021 - 12.2022
- Collaborated with vendors and internal teams to address billing discrepancies and ensure correct invoicing.
- Processed and managed an average of 350 invoices per month, ensuring timely and accurate payment to vendors.
- Coordinated with internal departments to verify purchase orders, receipts, and payment approvals.
- Processed incoming payments, including checks, wire transfers, and credit card payments, accurately posting to customer accounts.
- Managed corporate credit card transactions and reconciled monthly statements, ensuring compliance with company policies.
- Ensured compliance with tax regulations by preparing and submitting required tax-related AP reports (e.g., 1099 forms).
Student Recreational Staff
Barry University
01.2019 - 06.2021
- Provided excellent customer service to students, answering questions, addressing concerns, and ensuring a safe, welcoming environment.
- Demonstrated leadership and problem-solving skills in resolving issues and maintaining positive group dynamics during recreational programs.
- Assisted with the setup and takedown of equipment for recreational events, ensuring proper handling and storage.
- Promoted the recreational programs through marketing materials and word-of-mouth to increase student participation.
- Managed registration and check-in processes for activities, maintaining accurate records of participants.
Overnight Freight Lead
The Home Depot
11.2017 - 12.2018
- Received and processed incoming shipments, verifying product counts and checking for damaged goods to ensure accuracy and quality control.
- Operated warehouse equipment, including pallet jacks, forklifts, and hand trucks, to move products efficiently and safely.
- Assisted with inventory management by conducting cycle counts and reconciling stock discrepancies to maintain accurate inventory levels.
- Maintained a clean and organized warehouse environment, following safety regulations to prevent accidents and improve workflow.
Education
Business Administration - Logistics And Supply Chain Management
Barry University
Miami, FL06-2022
Skills
- Inventory Management
- Microsoft Office Suite
- Conflict Resolution
- Quality Assurance
- POS Systems
- Billcom, NetSuite, Quickbooks
- Teamwork & Collaboration
- Forklift, Cherry Picker
- Warehouse (WMS) Systems
- Customer Support & Service
- Order Fulfillment
- Records management
Timeline
Substitute Teacher
Kelly Services
12.2025 - Current
Forklift Operator/Warehouse Lead
Publix
12.2022 - 12.2025
Accounts Payable/Receivable Assistant
BarkBox, Inc.
06.2021 - 12.2022
Student Recreational Staff
Barry University
01.2019 - 06.2021
Overnight Freight Lead
The Home Depot
11.2017 - 12.2018
Business Administration - Logistics And Supply Chain Management
Barry University