
Results-driven professional with extensive experience in customer service and classroom management. Known for strong organizational skills and adaptability, contributing to operational improvements and enhanced student engagement. Committed to delivering meaningful educational experiences.
Dispatched jobs to all technicians. Answered incoming calls, scheduled new jobs with clients, facilitated ongoing jobs, handled subcontractors, 811 locates when needed and assisted with inspections and permits. Handled incoming emails, assisted with daily deposits as needed. Helped solve problems with all clients as needed. Maintained Google calendar.
Contributed to teams' results in a fast-paced setting, loaded/unloaded and moved material to and from storage and production areas, resolved conflicts, negotiated mutually beneficial agreements between parties, improved operations and provided exceptional client support, and assisted with hiring and training of new associates.
Oversaw receiving and display of incoming products, evaluated suppliers to assess quality, timeliness and compliance of deliveries, engaged and interacted with customers, created work schedules, delivered positive results by controlling monthly operations budget and limiting financial discrepancies, and protected the store from loss and theft.
Customer Service and Strong Management Skills
Cash Management
Operational Improvement
Inventory Management
Scheduling
Classroom management
Adaptable
Relationship building and management
Student engagement
Time Management
Administrative Support
Strong Organizational Skills