Jordan Ridgeway
Denver,Colorado
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Full-Time Student
Arkansas Tech University
Russellville, Arkansas
08.2023 - Current
- Took on full-time hours for two degrees
- Anticipated graduation date of May 2024
Customer Care Representative II
Elevance Health
Denver
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
- Escalated unresolved issues requiring further investigation or specialized expertise.
Aquatics Manager
ElevanceSafeSplash Swim School
Lone Tree
- Collaborated with cross-functional staff to enrich an aquatic program by coordinating schedules with general program operations
- Enhanced customer service based on feedback from guests
- Monitored workers for performance, professionalism and service quality
Produce Associate
Walmart
Russellville
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products
- Ensured safe, neat and clean working environments and closely monitored for wet floors or other hazards
- Received and unloaded new items upon delivery of five pallets minimum per day and checked products for damage and order accuracy
Education
Bachelor's in Business Management -
Arkansas Tech University
Russellville05-2024
Associate's in Business Administration -
Arkansas Tech University
Russellville05-2024
Associate of Arts - General Studies -
Arkansas Tech University
Russellville12-2021
Skills
- Microsoft Office
- Strong Communication
- Analytical Thinking Skills
- Problem Solving Skills
- Customer Service
Details
Denver, Colorado
Timeline
Full-Time Student
Arkansas Tech University
08.2023 - Current
Customer Care Representative II
Elevance Health
Aquatics Manager
ElevanceSafeSplash Swim School
Produce Associate
Walmart
Bachelor's in Business Management -
Arkansas Tech University
Associate's in Business Administration -
Arkansas Tech University
Associate of Arts - General Studies -
Arkansas Tech University