Hi, I’m
Nicole Sigurbjornsson
home manager
Houma,LA
It is never too late to be what you might have been.
George Eliot
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
11
years of professional experience
2
Certificate
2
years of post-secondary education
Work History
N/A
Full-Time Student
07.2022 - 05.2023
Job overview
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
HomeHouma, La
Career Break- Caregiver to close family member
11.2020 - 07.2022
Job overview
- Managed household tasks efficiently, creating a clean and organized living environment conducive to my ill family members wellbeing.
- Assisted with daily living activities, running errands, and household chores.
Stella ChildcareHouma, LA
Lead Nursery Teacher
2020.02 - 2021.09 (1 education.year_Label & 7 education.months_Label)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
New Start Recovery
Administrative Assistant
05.2012 - 11.2019
Job overview
- Managed filing system, entered data and completed other clerical tasks.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Created and updated records and files to maintain document compliance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Screened visitors and issued badges to maintain safety and security.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Responded to inquiries from callers seeking information.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
- Created and maintained databases to track and record customer data
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Managed filing system, entered data and completed other clerical tasks
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Supported company leaders by scheduling appointments and organizing itinerary
- Scheduled office meetings and client appointments for staff teams.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Education
L.E. Fletcher Technical Community CollegeSchriever, LA
CTS Medical Coding/Insurance Billing from Medical Coding/Insurance Billing Specialists
05.2022 - 06.2023
University Overview
- Chancellor's List Fall of 2022
- 4.0/3.8 GPA
- Phi Theta Kappa Honor Society Member
L.E. Fletcher Technical Community CollegeSchriever, LA
CTC Medical Office Assistant from Medical Coding/Insurance Billing Specialists
07.2022 - 05.2023
The Care Courses School, IncMcLean, VA
CDA from Distance Learning For Early Childhood Professional
01.2020
Skills
- Business Correspondence
- Document Scanning
- Administrative Support
- Microsoft Office
- Telephone Reception
- File Organization
- Document and File Management
- Set Appointments
- Confidentiality and Data Protection
- Scheduling
- Patient Referral
- Patient Medical Histories
- HIPAA Guidelines
- Patient File Updates
- CPT Coding
- Insurance Authorizations
- Outpatient Procedures
- Taking Messages
- Computer Proficiency
- Adaptable and Flexible
- Appointment Organization
- CPR Certified
- Calendar and Appointment Management
- Answer Telephones
- Emotionally Supportive
Certification
CTS Medical Coding and Billing Specialist
CTC Medical Office Assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- .
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementPaid time offPersonal development programsTimeline
L.E. Fletcher Technical Community College
CTC Medical Office Assistant from Medical Coding/Insurance Billing Specialists
07.2022 - 05.2023
Full-Time Student
N/A
07.2022 - 05.2023
L.E. Fletcher Technical Community College
CTS Medical Coding/Insurance Billing from Medical Coding/Insurance Billing Specialists
05.2022 - 06.2023
Career Break- Caregiver to close family member
Home
11.2020 - 07.2022
Lead Nursery Teacher
Stella Childcare
2020.02 - 2021.09 (1 education.year_Label & 7 education.months_Label)
Administrative Assistant
New Start Recovery
05.2012 - 11.2019
The Care Courses School, Inc
CDA from Distance Learning For Early Childhood Professional
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